Hi all, I have a customers computer running XP, the internet connection is a satellite modem and they have been using a lan cable to connect.
After installing sp3 the connection no longer works and says network cable unplugged when its not. We have tried changing the nic, changing the cable everything possible you could think of and still nothing.
The internet connection no longer works, so I have rigged up a dial up account for them that works.
I read someheere that this can be caused by sp3 so tried to uninstall that but it is not listed in the windows updates! There is no system restore points as it is turned off.
I did a repair install using a slipstreamed sP3 XP disk and that made no difference. The modem works, the cable is good, the nic is good but it still says the network cable is unplugged. I have tried all suggestions listed here to fix but still no go, I am at my wits end! I have done virus scans, spyware scans everything is clean. There is no firewall.
Any suggestions please?