SCCM 2007 Remote Control tool for Helpdesk
Posted on 2009-04-03
We have just installed SCCM 2007 and are focusing on the Remote Tools (not Rem-Assist, RDP).
Previously I have used VNC Enterprise whereby a viewr is installed on the Helpdesk analyst workstation, they launch it, type in remote hostname, user accepts, Analayst types in credentials and of you go.
How can i do similar with SCCM? I realise I can use mmc snap-in, but surely there is an admin client that behaves as VNC.