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Why won't MS Document Imaging open TIF files ?

Posted on 2009-04-04
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Last Modified: 2012-05-06
A Dell laptop running XP SP2 and Office 2003 refuses to open TIF files. I've set the file association for TIF file to MS Office Document Imaging (MODI), but when double clicking TIF file either nothing happens (quick flicker) or get error to the effect that 'only works with applications that are installed'. MODI will open fine on it's own then FILE, OPEN and select TIF works fine. I've removed and re-install MS Office 2003 (full install), but NG. Note that it works fine when logged on with another user local profile. Gut say "corrupt user profile", but just recreated profile to fix another issue and boss wants to know root cause WHY this is happening. Laptop created using Ghost ver 10 (I've seen image problems before and really don't trust Ghost fully). I've never seen this particular issue before and am running out of ideas to fix without creating user profile again. Anyone out there have suggestions ? (registry problem in User Key??)
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Question by:rnolan123
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4 Comments
 
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Expert Comment

by:BigBadWolf_000
ID: 24067569
Verify that the file association is set to "Microsoft Office Document Imaging File"
In 'Advanced' ...verify 'Action' is set to 'Open'

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LVL 14

Expert Comment

by:BigBadWolf_000
ID: 24067644
When u say "recreated" profile...did u completely delete old profile first...boot PC login as admin...delete profile with issue...boot PC, login as oldprofile user...assosiate file...

Sorry, just want to clarify what u have done so far
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Accepted Solution

by:
rnolan123 earned 0 total points
ID: 24085151
I re-named the user's profile, rebooted and logged back on as the user to create a new profile. User has full admin rights. Another user profile on this PC also has the same problem, but it works fine under my profile.  I was able to fix the problem by adding :

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.tif]"Progid"="MSPaper.Document"    

into the registry.
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Author Comment

by:rnolan123
ID: 24085168
Found the solution myself......many thanks to all that responded !!!
I guess some points are in order as thanks for the time thay spent on it !
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