Solved

Why won't MS Document Imaging open TIF files ?

Posted on 2009-04-04
4
945 Views
Last Modified: 2012-05-06
A Dell laptop running XP SP2 and Office 2003 refuses to open TIF files. I've set the file association for TIF file to MS Office Document Imaging (MODI), but when double clicking TIF file either nothing happens (quick flicker) or get error to the effect that 'only works with applications that are installed'. MODI will open fine on it's own then FILE, OPEN and select TIF works fine. I've removed and re-install MS Office 2003 (full install), but NG. Note that it works fine when logged on with another user local profile. Gut say "corrupt user profile", but just recreated profile to fix another issue and boss wants to know root cause WHY this is happening. Laptop created using Ghost ver 10 (I've seen image problems before and really don't trust Ghost fully). I've never seen this particular issue before and am running out of ideas to fix without creating user profile again. Anyone out there have suggestions ? (registry problem in User Key??)
0
Comment
Question by:rnolan123
  • 2
  • 2
4 Comments
 
LVL 14

Expert Comment

by:BigBadWolf_000
ID: 24067569
Verify that the file association is set to "Microsoft Office Document Imaging File"
In 'Advanced' ...verify 'Action' is set to 'Open'

0
 
LVL 14

Expert Comment

by:BigBadWolf_000
ID: 24067644
When u say "recreated" profile...did u completely delete old profile first...boot PC login as admin...delete profile with issue...boot PC, login as oldprofile user...assosiate file...

Sorry, just want to clarify what u have done so far
0
 

Accepted Solution

by:
rnolan123 earned 0 total points
ID: 24085151
I re-named the user's profile, rebooted and logged back on as the user to create a new profile. User has full admin rights. Another user profile on this PC also has the same problem, but it works fine under my profile.  I was able to fix the problem by adding :

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.tif]"Progid"="MSPaper.Document"    

into the registry.
0
 

Author Comment

by:rnolan123
ID: 24085168
Found the solution myself......many thanks to all that responded !!!
I guess some points are in order as thanks for the time thay spent on it !
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

As with any other System Center product, the installation for the Authoring Tool can be quite a pain sometimes. This article serves to help you avoid making these mistakes and hopefully save you a ton of time on troubleshooting :)  Step 1: Make sur…
Article by: Leon
Software Metering within our group of companies has always been an afterthought until auditing of software and licensing became a pain point. Orchestrator and SCCM metering gave us the answer and it was an exciting process.
The viewer will learn how to use a discrete random variable to simulate the return on an investment over a period of years, create a Monte Carlo simulation using the discrete random variable, and create a graph to represent the possible returns over…
The viewer will learn how to create two correlated normally distributed random variables in Excel, use a normal distribution to simulate the return on different levels of investment in each of the two funds over a period of ten years, and, create a …

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

25 Experts available now in Live!

Get 1:1 Help Now