problems doing a repair to XP
Posted on 2009-04-04
A friend had a problem and now her notebook won't go into windows. Originally therewas a message about i386\vgaoem could not be loaded error code 7. Now she gets a stop c000218 registry error - something about windows\system32\config\default is a problem. She didn't back up her data so I'm trying to either do a repair or copy or info before reinstalling windows completely. When I boot from the cd and select the option to repair I have one of two problems. If I select repair from c it wants an admin password and I have no idea what that password is. If I select the option to do the recovery from the cd nothing ever happens. If I select the option to set up windows again, there is another repair optoin. I select that and it appears to be doing a repair, but ends up with an error message that says "Setup cannot set the required Windows XP configuration information. This indicates an internal setup error."
I either need to figure out how I can do a repair so the user files are intact or I need to figure out how to copy a bunch of flies over. I can actually get into the drives (when the repair by cd doesn't work), but the copy command doesn't work with wild cards. With a large amount of data that I need to copy over, it would take forever to copy one by one. Can anyone help with either of these options?