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AUTOCHK is no available for RAW drives

Posted on 2009-04-04
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Last Modified: 2012-05-06
Below is a message that comes up on a blue screen just before the desktop appears:

Checking file system on C:
The type of the file system is RAW.
AUTOCHK is not available for RAW drives.
Windows has finished checking the disk.

Help anyone?
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Question by:divrama
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by:LeeTutor
ID: 24068126
Apparently your pc things drive C: is not formatted.  You can try booting to the XP installation CD and entering Recovery Console, then see if drive C: is recognized there.  (If it is, try running CHKDSK C: /R  on it.)  If this fails, then  Your hard disk may be on the verge of failing. I would suggest running a disk diagnostic utility. Most disk vendors have these for free.

www.seagate.com
www.maxtor.com
www.westerndigital.com
www.quantum.com
www.fujitsu.com

For example:

Seagate
http://www.seagate.com/www/en-us/support/downloads/seatools

Western Digital
http://support.wdc.com/product/download.asp?lang=en

The diagnostic tools are usually going to have to be written to a floppy disk.  If you don't have a floppy drive available (even a cheap USB one) or cannot boot to one, then you could try the diagnostic tools on The Ultimate Boot CD:

http://www.ultimatebootcd.com/
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Expert Comment

by:LeeTutor
ID: 24068129
By the way, Autochk is the program Windows runs in order to perform a CHKDSK when you have scheduled your system drive to be scanned for errors...
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Author Comment

by:divrama
ID: 24068344
Well, the bit about hard drive in risk of imminent failure has my attention.  I have System Suite 9 and ran the SMART and Imminent failure test; both came up ok.  I have however just recovered from a lot of freezing up with IE7 and 8 and couldn't get it to boot up (black screen with black blinking dash in upper left hand corner.  But, that recovered and I got rid of IE 7&8 and now only have IE6, but never use it.  I have also done sfc /scannow a couple of times.
I also just did a Fujitsu disk diagnostic utility check and oddly it said it no hard disk has been identified in your system and suggested I check
1 the power cable wasn't properly connected
2 HDD inerface is not properly connected to the HDD
3 HDD Master-Slave setting is incorrect.
If it isn't a Fujitsu disk will it find it anyway?
By the way, It's a: ST380011A Hard Disk ser# 3JV90F67 Firmware ver. 3.16
Hope this helps, Lee
Thanks
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by:LeeTutor
ID: 24068388
Well, I am pretty sure ST in your hard drive stands for Seagate.  Try  the Seagate tool on it...
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Author Comment

by:divrama
ID: 24068755
Thanks Lee,
Ok so it passed all three SMART short and long  DST.
I could use some help or a link to how to try booting to the XP installation CD and entering Recovery Console, then see if drive C: is recognized there.
Please.
Thanks
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by:LeeTutor
ID: 24068791
This is a pretty good article about using the Recovery Console, complete with some screenshots:

http://articles.techrepublic.com.com/5100-22_11-5835305.html?tag=rbxccnbtr1
SolutionBase: Using the Windows XP Recovery Console

The first section of the article tells about installing the Recovery Console on your hard drive (something I have done on all my XP computer systems, since you can then choose during the boot process to go to the Recovery Console.) But for your purposes, skip down to the section labelled: "Starting the Recovery Console from the Windows XP CD-ROM". In order to be able to boot to the CD-ROM, you have to have your BIOS set to have the CD-ROM drive be the first boot device, rather than your hard drive.
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Author Comment

by:divrama
ID: 24068820
Oh boy, sorry but I need to know how to have my BIOS set to have the CD-ROM drive be the first boot device, rather than my hard drive.
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by:LeeTutor
ID: 24068840
When you first boot your computer, do you see some sort of message briefly flash by saying something like "F2 to enter Setup"?  This message is from your BIOS, and it is telling you to press the F2 Function Key in order to enter the BIOS setup routine.  It may not be F2, although that is fairly common.  It can be some other Function Key, or the Del key or others; it all depends upon what type of BIOS you have.  What is the brand name and model of your computer and is it a desktop or laptop?  I might be able to track down the user's manual for it at the pc manufacturer's support website if you don't have it...
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Author Comment

by:divrama
ID: 24069074
Thanks Lee,
It's a Dell Dimension 2400.  Also, I have the Windows XP SP1a  reinstallation CD and the xP Pro Upgrade SP2.
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Author Comment

by:divrama
ID: 24069078
Sorry, it's a desktop.
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by:LeeTutor
ID: 24069121
Okay, this page has your computer manual online:

http://support.dell.com/support/edocs/systems/dim2400/en/sm_en/syssetup.htm#1105422

Scroll down to the section labelled "Changing Boot Sequence for the Current Boot".  You will see these instructions:

You can use this feature, for example, to restart your computer to a USB device such as a floppy drive, memory key, or CD-RW drive.

1. Turn on (or restart) your computer.


2. When F2 = Setup, F12 = Boot Menu appears in the upper-right corner of the screen, press <F12>.


If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop. Then shut down your computer and try again.

The Boot Device Menu appears, listing all available boot devices. Each device has a number next to it.

3. At the bottom of the menu, enter the number of the device that is to be used for the current boot only.
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Author Comment

by:divrama
ID: 24069254
Ok, I did F12  and chose 3 for the cd rom and I booted from the xp pro upgrade cd but I didn't get the window mentioned in the SolutionBase: Using the Windows XP Recovery Console article; which would allow me to choose R to get into Recovery Console.  It only rebooted.  Sorry, I'm stumped.
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by:LeeTutor
ID: 24069295
You mean you didn't get to the screen mentioned as Figure E in that article?  Oh, by the way, I believe you should first get some sort of message about "press a key to boot from the CD", which you need to do.  Also, I wonder if this XP upgrade CD is bootable?  Is it a retail CD, not something you got from Dell or elsewhere?
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Author Comment

by:divrama
ID: 24069421
I also tried with the installation CD from dell and got the same result.  A couple of months ago I was trying to do a an sfc /scannow and had to point the I386 in C:; could that be effecting this?
The CD is retail from Microsoft, I think the Educational on (sold to schools normally) but it worked fine.
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by:LeeTutor
ID: 24069463
>A couple of months ago I was trying to do a an sfc /scannow and had to point the I386 in C:; could that be effecting this?

Did you make the registry tweaks on the following page in order to not have to use the XP CD to do an SFC /SCANNOW ?
http://www.updatexp.com/scannow-sfc.html

Also, you didn't answer my previous question:

>You mean you didn't get to the screen mentioned as Figure E in that article?

Did you get the message "press any key to boot from the CD"?

Finally: you are taking quite a bit of time to respond to my comments. I wonder if you have your time before checking for new messages too low? I presume you are using Outlook Express for email; if so, in OE select Tools -> Options and then make the "check for new messages every ___ minute(s)" something lower. I have my time set to 2 minutes.


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Author Comment

by:divrama
ID: 24069528
Yes, I did get the message press any key to boot.  And when I did that it simply booted and nothing more.  Sorry.  I'm using Firefox which works a lot better for me.
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Author Comment

by:divrama
ID: 24069548
oops I set OE to 2 minutes.
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by:LeeTutor
ID: 24069568
Weird.  I suppose if you made the following registry tweak that I asked you about from the article on SFC /SCANNOW that it could disturb the ability to use the CD:

Step 2

Now you will need to tell your computer you now have the files on your PC. We do this is the registry (type regedit in the Run box on the start menu) by navigating to:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\
CurrentVersion\Setup

You will see various entries here on the right hand side. The one we want is called:

SourcePath

It probably has an entry pointing to your CD-ROM drive, and that is why it is asking for the XP CD. All we need to do is change it to:

C:\

Simply double click the SourcePatch setting and a new box will pop up allowing you to make the change.

Now restart your computer and try scannow sfc again!


But you didn't answer my question about whether you did that?
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Author Comment

by:divrama
ID: 24069576
Yes, I did that a few months ago.  Should that effect booting into Recovery Console from the CD?
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Expert Comment

by:LeeTutor
ID: 24069602
Yes, I think it would.  Because that registry key is specifying the Source Path for Windows setup, and that would usually be the CD-ROM drive.
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Author Comment

by:divrama
ID: 24069616
Lee,
should I change it back to E: my default dvd cd player, in this case?
I'm looking at an article in Microsoft: How to install and use the Recovery Console in Windows XP.
Is that applicable?
If so here's the link:
http://support.microsoft.com/kb/307654
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Assisted Solution

by:LeeTutor
LeeTutor earned 500 total points
ID: 24069636
Yes, I think you should change it back to E: but I'm not sure how you would do that if you cannot either boot into Windows or get the CD to boot so you can go into the Recovery Console.   Also, to use the article on installing the Recovery Console, you need to be able to boot into Windows because it uses the Run dialog box off the Start Menu.
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Accepted Solution

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divrama earned 0 total points
ID: 24069648
Ok,  Listen I'm getting a bit burned out with the details which a quite new for me.  Let me accept this as a solution and I'll start again from her tomorrow. OK?
Thanks Lee
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Expert Comment

by:LeeTutor
ID: 24069673
The only thing I can think of right now (it's getting a bit late for me, too) is to mount your hard disk as a secondary in another working XP machine, then use what is called offline registry editing to change that key.

Boot up in a parallel copy of XP.

Open REGEDIT

(where X: should be replaced by the drive letter corresponding to the secondary slaved drive you have mounted from the nonfunctional computer.)

If the information you want to access was in HKEY_LOCAL_MACHINE\Software: Highlight HKEY_LOCAL_MACHINE, choose "Load hive" from the File menu, open

X:\Windows\system32\config\software

(no extension). When asked for a name, choose "OldSoftware" (or whatever). Access/backup the keys you're interested in. Once you're done, highlight the "OldSoftware" key, choose "Unload hive" from the file menu.
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Author Comment

by:divrama
ID: 24069702
Thanks,
I'll try tomorrow.
Good night
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