We have a Canon iR5075 copier. For some reason I am unable to scan to any folder on our server using the servers host name in the path.
Example : \\server\scanfolder
I CAN however scan using the IP address of server: \\192.168.1.6\scanfolder
Here are some things I know.
- Using SMB to scan to server
- DNS settings are correct on copier network settings
- DNS server has correct IP with server host name
- I rebooted both server in question and copier
- can scan to other servers using host name without issue
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