conficker virus? a computer will not let me load norton properly or use windows home to reinstall
Posted on 2009-04-04
i have a computer that was working fine until yesterday.
norton internet security 2007 ended so, i undinstalled and installed 2009
well, norton 2009 would not install.
i then lost all of my drivers to the internet, windows xp home layout - it went to calssic view.
i thought system restore - it said it was not installed
i tried windows firewall - also not installed
i tried starting with the windows xp home cd to repair - it keeps asking me
what to do, i type in 1 to select the C:/ drive
it then asks what do i want to do - i click help and nothing says restore windows
it just gives the info such as copy : delete : fixboot : mkdir: etc
could this computer be infected and will i need to do a fresh install? [ format and install? ]
i have no clue as to what is going on.