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adobe readera file  I/O error has occured

Posted on 2009-04-04
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Last Modified: 2012-05-06
WHen trying to open PDF files online every single time I get the file I/O error. It starts opening it and then stops. At the bottom left hand corner it states "STOPPED". Try to refresh and same thing. I have done all the updates. All three of our computers have the same version and updates. THis is the only one that won't finish opening the document without  stopping or giving me the I/O error.
I am running vista and have all the bells and whistles for a gaming computer so there is no reason my hardware should have any trouble . I tried using firefox and IE & both give the same problem
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Question by:hartly97
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Gregg DesElms earned 1000 total points
ID: 24189885
And you've tried the extreme basic of thoroughly (and I mean really thoroughly... using such as the REVO UNINSTALLER's fourth of its four uinstall methods) uninstalled anything and everything on the machine which calls itself "Acrobat," right?  

And then even after that, you've manually gone through the hard drive and registry and ensured that there's not a single thing on the whole system that refers to or makes even so much as a mention of "PDF" or "Acrobat"?  All files, folders and registry entries?  

And then you've used something like SysInternals's "AutoRuns" product to verify that by-golly nothing related to Acrobat, or PDF, or any related browser helper objects, etc., are auto-starting/loading at startup?  You've done all that?

And then, after rebooting, have you then double-checked the machine and made triple-net-certain that no other version of Acrobat -- reader, full-version or otherwise -- still exists?   Or any third-party, non-Adobe PDF reader products of any kind are on the machine?  And, if so, you've not only uninstalled it or them, but have also manually wiped the machine of all its traces such as described in my two opening paragraphs herein?

Then, after all that, have you manually downloaded and installed the absolutely latest, greatest version of the Acrobat Reader?  Then launched it and gone to the "Help" pulldown menu and updated it online?

I wonder if you did all of those things, what would happen.

REFERENCE:   http://www.revouninstaller.com  (use its fourth uninstall method)
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