Mostafa_ElSadek
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Blackberyy bold 9000
I have Blackberry bold 9000 can't install YahooGo on it as I wiped the machine with third part software but this one didn't remove and it refused to be replaced by the same version from the internet.
the other blackberry 8320 is accepted YahooGo and installed and both of them on the same cooperate Server with (BES) service.
the phone data is V 4.6.0.147 (Platform 4.0.0.144).
please advice
thanks
the other blackberry 8320 is accepted YahooGo and installed and both of them on the same cooperate Server with (BES) service.
the phone data is V 4.6.0.147 (Platform 4.0.0.144).
please advice
thanks
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Since you have a blackberry bold, its unlikely updating your software on the bb device is going to do anything. Your best bet is to go to Options>Security Options>General Settings, click the menu button and Wipe Handheld. I would back up the device with Desktop Manager before doing this. This will reset the device and you should be able to do what you wish.
Your BES does appear to have a old version, if you are the BES admin, I would recommend updating to BEs version 4.1.6. Should be very helpful update, not related to this issue, but just in the general BB environment.
Your BES does appear to have a old version, if you are the BES admin, I would recommend updating to BEs version 4.1.6. Should be very helpful update, not related to this issue, but just in the general BB environment.
Also make sure to completely remove the user account from the BES as well before doing the wipe.
The firmware version 4.6.0.147 (Platform 4.0.0.144) has a large number of bugs. Also during the upgrade process you can remove any third party application which will assist in resolving your issue. If your carrier does offer an updated firmware version apart from assisting in resolving your issue it will run faster, be more reliable and on certain builds improve signal\call quality.
ASKER
Thanks