We help IT Professionals succeed at work.

Cannot select Custom Action in OL2000 Rules Wizard

ddantes
ddantes asked
on
333 Views
Last Modified: 2012-05-06
After upgrading from Outlook 2000 to Outlook XP 2002 (Professional version) I discovered that the 2002 version doesn't support Custom Action in a mail rule.  I use custom actions to reply to certain messages by activating a template.  Formerly, under OL2000, there was a menu under Select Custom Action which included Activate Template, but it the menu blank in OL2002.  

I uninstalled OL2002 and reinstalled OL2000.  But now, the Select Custom Action dialog menu is blank under OL2000!  Please advise how to recover this function.  Thank you.
Comment
Watch Question

Top Expert 2012
Commented:
This one is on us!
(Get your first solution completely free - no credit card required)
UNLOCK SOLUTION

Author

Commented:
Thank you for your comment.  I had neglected to reinstall the third party application which added in the custom action.
Unlock the solution to this question.
Join our community and discover your potential

Experts Exchange is the only place where you can interact directly with leading experts in the technology field. Become a member today and access the collective knowledge of thousands of technology experts.

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.