Solved

Problems with Exchange Update Rollup 7

Posted on 2009-04-06
10
427 Views
Last Modified: 2012-05-06
since i have installed that one,we have issues with mail delivery and many mails are in queue.

i want to ununstall it. can i do that without problems?
0
Comment
Question by:quickslvr
  • 4
  • 3
  • 3
10 Comments
 
LVL 49

Expert Comment

by:Akhater
ID: 24075617
You should have an option to uninstall it in the add/remove programs,

I had an issue at one site with rolup update 7 breaking OWA and I removed it without any issues so I'd say yes it is safe
0
 

Author Comment

by:quickslvr
ID: 24075660
ok,thanks. good to hear that.

im just right uninstalling it.does exchange need a reboot?
0
 
LVL 49

Expert Comment

by:Akhater
ID: 24075712
it didn't in my case but exchange is kind of funny with those things, sometimes it can ask (or not) for a reboot performing the same task on different servers, so I cannot give you a decisive answer on this
0
 

Author Comment

by:quickslvr
ID: 24075722
im confused because there a huge queue of mails waiting to get released. im just thinking to uninstall the update rollup 6 as well
0
 
LVL 40

Accepted Solution

by:
coolsport00 earned 500 total points
ID: 24076445
quickslvr...per each Rollup Release Note, you are supposed to UNINISTALL previous Rollups prior to installing new ones; see Sys Req's section:
http://www.microsoft.com/downloads/details.aspx?familyid=2074FEFD-FA1A-4C3E-BF72-94585E454150&displaylang=en

I have had problems with installs of these Rollups. 1 thing I do is stop all Exchange services prior to any install (or uninstall for that matter). Upon completion you are req'd to reboot. When you do an uninstall, if I recall, you aren't prompted to reboot, but it's always a good practice.

Uninstall any rollups you have (stop your Exchg services before doing so), reboot, and then post back if your emails are 'releasing' from the queue or not.

Regards.
~coolsport00
0
Don't lose your head updating email signatures!

Do your end users still have the wrong email signature? Do email signature updates bore you or fill you with a sense of dread? You can make this a whole lot easier on yourself by trusting an Exclaimer email signature management solution. Over 50 million users do...so should you!

 

Author Comment

by:quickslvr
ID: 24076505
the reason why that thing got installed is because the updates were set to "automatic". update rollup7 is installed since about a week and i didnt had any issues. since this morning,i do have.

the unînstall didnt help,however. should i uninstall rollup 6 as well`?
0
 
LVL 40

Expert Comment

by:coolsport00
ID: 24076596
Yes...I would just to clear things out. As mentioned before, make sure your services are all stopped before doing so.

~coolsport00
0
 

Author Comment

by:quickslvr
ID: 24076603
but what di i do with rollup 5? uninstall as well?
0
 
LVL 40

Expert Comment

by:coolsport00
ID: 24076631
Yes...as I mentioned above...you are not supposed to have any previous Rollups installed...only the current one (please read the info in the link I provided; each rollup has the same wording). And, if you have 1, 2, 3, & 4 installed, please uninstall those as well.

~coolsport00
0
 
LVL 49

Expert Comment

by:Akhater
ID: 24076799
coolsport is right you should uninstall all other updates before installing the new one.

i suggest u you uninstall 7 now & check if your emails are working again if so wait till the queues empty then uninstall 6 & 5 & install 7 again
0

Featured Post

Too many email signature updates to deal with?

Do you feel like you are taking up all of your time constantly visiting users’ desks to make changes to email signatures? Wish you could manage all signatures from one central location, easily design them and deploy them quickly to users? Well, there is an easy way!

Join & Write a Comment

Check out this infographic on what you need to make a good email signature that will work perfectly for your organization.
Marketers need statistics and metrics like everybody else needs oxygen. In this article we explain how to enable marketing campaign statistics for Microsoft Exchange mail.
In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

746 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

16 Experts available now in Live!

Get 1:1 Help Now