User cannot log into Mac on Windows network
Hello
We have a Tiger 10.4.10 Macintosh joined to a Windows domain.
Users can log into this machine with a user name and password just as they would on a Windows machine. Most users that is.
The main user of the Mac machine (she has a Windows domain account) now cannot log in. She types in her username and password which is accepted, then the desktop wallpaper appears and then the machine just hangs. The only way to recover is to switch off and back on again. The strange thing is other Windows domain users can still log in OK and I can log in with the local admin and Windows domain admin too.
I've tried renaming the Preferences folder of the user in question but it didn't do much. Now when you log in as her you just get the default wallpaper instead of her normal wallpaper and nothing else. It still hangs and the only way to recover it is to switch off and back on again.
Does anyone know how we can resolve this?
Info on the web about corrupt profiles/login problems seems to be very thin on the ground.
Thanks.
We have a Tiger 10.4.10 Macintosh joined to a Windows domain.
Users can log into this machine with a user name and password just as they would on a Windows machine. Most users that is.
The main user of the Mac machine (she has a Windows domain account) now cannot log in. She types in her username and password which is accepted, then the desktop wallpaper appears and then the machine just hangs. The only way to recover is to switch off and back on again. The strange thing is other Windows domain users can still log in OK and I can log in with the local admin and Windows domain admin too.
I've tried renaming the Preferences folder of the user in question but it didn't do much. Now when you log in as her you just get the default wallpaper instead of her normal wallpaper and nothing else. It still hangs and the only way to recover it is to switch off and back on again.
Does anyone know how we can resolve this?
Info on the web about corrupt profiles/login problems seems to be very thin on the ground.
Thanks.
ASKER
Thanks jhyiesla
I'd already tried the renaming trick and it didn't work but the permissions did look a bit strange, I'll give the Disk Utility a go and let you know.
I'd already tried the renaming trick and it didn't work but the permissions did look a bit strange, I'll give the Disk Utility a go and let you know.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Hello again.
I've performed a repair of permissions errors and fixed two naming errors it found when I checked the disk by booting using a install disk. I then renamed the users profile folder as suggested but no joy this user still gets a blank screen when they log in.
The disk utility seems to suggest that the next step is a re-install.
Would that be your next move or is there something else we can do?
I've performed a repair of permissions errors and fixed two naming errors it found when I checked the disk by booting using a install disk. I then renamed the users profile folder as suggested but no joy this user still gets a blank screen when they log in.
The disk utility seems to suggest that the next step is a re-install.
Would that be your next move or is there something else we can do?
ASKER
Sorry I hadn't refreshed the screen before I submitted that last comment. I'll take a look at that link and give re-binding a go.
Thanks
Thanks
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
A little puzzled but resting a bit easier now. It seems to have resolved itself.
When I did the folder rename the second time around and logged the user back in I could hear persistent disk activity. Previously I couldn't hear anything. I decided to leave the machine grinding; I came back to my desk and wrote my previous post and when I went back to the Mac the thing had logged in.
I logged out to make sure it wouldn't do the same thing again and this time it went straight in.
I'm assuming it was a combination of the disk errors and some kind of network issue (never got to do the re-binding).
Thanks very much for your help and the links. I'll keep them on hand for next time :)
When I did the folder rename the second time around and logged the user back in I could hear persistent disk activity. Previously I couldn't hear anything. I decided to leave the machine grinding; I came back to my desk and wrote my previous post and when I went back to the Mac the thing had logged in.
I logged out to make sure it wouldn't do the same thing again and this time it went straight in.
I'm assuming it was a combination of the disk errors and some kind of network issue (never got to do the re-binding).
Thanks very much for your help and the links. I'll keep them on hand for next time :)
ASKER
When I did the folder rename the second time around and logged the user back in I could hear persistent disk activity. I decided to leave the machine grinding, when I went back to the Mac the thing had logged in.
I logged out to make sure it wouldn't do the same thing again and this time it went straight in.
I'm assuming it was a combination of the disk/permissions errors and some kind of network issue (never got to do the re-binding).
Glad I could help...
Barring anything found by the utility that fixes the issue, I'd log on as a local admin (although you may need root to do this) and rename her user folder. Then have her log on again with her AD creds ... which should in essence create a new account folder set for her. See if everything works... if it does, she'll probably have rights to copy back important documents or other files that she needs.