Solved

SBS 2003 Loses Connectivity after Userenv (1053) Errors.

Posted on 2009-04-06
12
748 Views
Last Modified: 2012-05-06
A bit of background: My company's network is running SBS 2003 as a web application server (a setup that I inherited...)  using IIS 6.0, ASP.net frontend with a SQL 2000 backend. We process all our transactions with this system.

After three to five hours of uptime error 1053 from userenv (Windows cannot determine user or computer name, the rpc server is unavailable. GP processing aborted) will come up and nobody will be able to connect to the website hosted on the machine, and when attempting to browse to any website, IE will just show "http:///"

The strange thing is, it can still browse to other machines on the network, and ping by hostname. It's pointed to itself as the DNS server. See below for the ipconfig/all from this server:

I've disabled offloading on the NIC and rolled back any recent updates. Also I've searched for hours, but cannot find anyone with the same symptoms....any suggestions?

Microsoft Windows [Version 5.2.3790]

(C) Copyright 1985-2003 Microsoft Corp.
 

C:\Documents and Settings\Administrator>ipconfig /all
 

Windows IP Configuration
 

   Host Name . . . . . . . . . . . . : HARVESTING

   Primary Dns Suffix  . . . . . . . : sevenislandsland.local

   Node Type . . . . . . . . . . . . : Unknown

   IP Routing Enabled. . . . . . . . : Yes

   WINS Proxy Enabled. . . . . . . . : Yes

   DNS Suffix Search List. . . . . . : sevenislandsland.local
 

Ethernet adapter Local Area Connection 2:
 

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Intel(R) PRO/1000 EB Network Connection w

ith I/O Acceleration #4

   Physical Address. . . . . . . . . : 00-30-48-63-C6-07

   DHCP Enabled. . . . . . . . . . . : No

   IP Address. . . . . . . . . . . . : 192.168.1.2

   Subnet Mask . . . . . . . . . . . : 255.255.255.0

   Default Gateway . . . . . . . . . : 192.168.1.5

   DNS Servers . . . . . . . . . . . : 192.168.1.2

                                       192.168.1.1
 

C:\Documents and Settings\Administrator>

Open in new window

0
Comment
Question by:svaillancourt
  • 6
  • 6
12 Comments
 
LVL 21

Expert Comment

by:suppsaws
Comment Utility
Hello svaillancourt,

remove this dns server: 192.168.1.1
the ONLY dns server on an SBS (and also the clients) should be the SBS server itself.
rerun the CEICW and put any other external ISP dns server(s) in thAt wizard only.

Regards,

suppsaws
0
 
LVL 21

Expert Comment

by:suppsaws
Comment Utility
svaillancourt,

and btw, is this SBS server the ONLY dhcp server?

suppsaws
0
 

Author Comment

by:svaillancourt
Comment Utility
The setup is a bit strange, DHCP is not enabled. Its running on its own little (one machine) domain with a static IP address.
0
 

Author Comment

by:svaillancourt
Comment Utility
Also, I've done what you suggested in the first post, (made the only DNS server the address of the local machine.) Now time will tell.
0
 
LVL 21

Expert Comment

by:suppsaws
Comment Utility
it's normal that dhcp is not enabled, the SBS needs a fixed ip, but the SBS server should be the DHCP server, the clients should be on dhcp, provided by the SBS server, is that the case?
0
 

Author Comment

by:svaillancourt
Comment Utility
There are no clients. Its running as a stand-alone web server with no end user client machines.
0
Highfive Gives IT Their Time Back

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

 
LVL 21

Expert Comment

by:suppsaws
Comment Utility
hm, I wonder why you are using an SBS server since you are only using about 5% of the whole server.
AD is installed though, is it? what about exchange?
0
 

Author Comment

by:svaillancourt
Comment Utility
I'm wondering the same thing! heh .... its an inherited system from a predecessor. AD is installed. No exchange. And a big part of my troubleshooting this issue would be looking at the zones in DNS, however DNS is not listed under administrative tools.
0
 
LVL 21

Accepted Solution

by:
suppsaws earned 500 total points
Comment Utility
An SBS needs AD and the 5 FSMO roles, else it won't work.
actually, exchange needs to be installed, even if it's not used. (disable the services)
You can install it when you go back to the installation phase.
I guess the guy didn't even finish the second part of the installation ....
http://harrybrelsford.wordpress.com/2008/06/16/finishing-the-sbs-2003-installation-and-a-guest-column-book-excerpt/
But actually it's better to use an SBS for what it's designed for, and not -only- as a web-application server.
I guess the previous guy really didn't know what an SBS server is .... :/
0
 

Author Comment

by:svaillancourt
Comment Utility
Agreed. I installed/configured the other roles and it appears to be behaving now. But I really won't know for another three hours.
0
 
LVL 21

Expert Comment

by:suppsaws
Comment Utility
I guess you will bounce onto some more problems, because you also notice that that guy didn't know how to setup an sbs properly.
And, since this is sbs, everything is linked to oneother, but we'll see, we'll fix it :)
0
 

Author Comment

by:svaillancourt
Comment Utility
It is working now. :) I had to (re) install DNS, but after that. Not a hitch.

Thanks.
0

Featured Post

IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

Join & Write a Comment

Because virtualization becomes more and more common, and, with Microsoft Hyper-V included in Windows Server at no additional costs, and, most server hardware nowadays is more than capable of running a physical Small Business Server (SBS) 2008 or 201…
You may have discovered the 'Compatibility View Settings' workaround for making your SBS 2008 Remote Web Workplace 'connect to a computer' section stops 'working around' after a Windows 10 client upgrade.  That can be fixed so it 'works around' agai…
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, Just open a new email message.  In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.

763 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

7 Experts available now in Live!

Get 1:1 Help Now