Solved

CA eTrust Threat Management Quarantine Password

Posted on 2009-04-06
2
1,391 Views
Last Modified: 2013-11-22
We are using CA eTrust Anti-Virus.
I have configured the real time policy to quarantine anything that can't be cured.
I can't find how quarantine works.
In some pc's there is a locked zip file which I can't find the password and 2 .dat files.
Some other pc's have only the two .dat files.
How quarantine works?
If the zip file is quarantine, which is the pass?
Thank you
0
Comment
Question by:Pesmerga
2 Comments
 
LVL 7

Accepted Solution

by:
C-Shadows earned 500 total points
Comment Utility
Is this an Server - Agent configuration ?

If that is the case, open the agent window (Right click in the tray icon of Etrust)

Then click on Etrust Antivirus in the left tab,

Then go to advanced tab,

There you have an option to view the quarantined items,

If it is your server, then the admin console user name and password should be your windows  
admin login user name and password with domain name in the front of the user name if in case if the server is in a domain.


0
 

Author Closing Comment

by:Pesmerga
Comment Utility
Although we didn't find the quarantine pass, the quarantined items in the advanced tab was helpful...Thank you
0

Featured Post

Threat Intelligence Starter Resources

Integrating threat intelligence can be challenging, and not all companies are ready. These resources can help you build awareness and prepare for defense.

Join & Write a Comment

There are many HijackThis tutorials on the web already, so this article is about tips that help utilize HijackThis' full potential as a diagnostic tool. Download HijackThis from a TrendMicro link or from known reliable sources only. http://free.…
PREFACE The purpose of this guide is to provide information to successfully add specific IIS 7.0 role services for the Symantec Endpoint Protection Manager (SEPM) to function properly when installed on Windows 2008. AUDIENCE Information Technol…
It is a freely distributed piece of software for such tasks as photo retouching, image composition and image authoring. It works on many operating systems, in many languages.
This tutorial demonstrates a quick way of adding group price to multiple Magento products.

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now