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CA eTrust Threat Management Quarantine Password

Posted on 2009-04-06
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Last Modified: 2013-11-22
We are using CA eTrust Anti-Virus.
I have configured the real time policy to quarantine anything that can't be cured.
I can't find how quarantine works.
In some pc's there is a locked zip file which I can't find the password and 2 .dat files.
Some other pc's have only the two .dat files.
How quarantine works?
If the zip file is quarantine, which is the pass?
Thank you
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Question by:Pesmerga
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C-Shadows earned 500 total points
ID: 24240975
Is this an Server - Agent configuration ?

If that is the case, open the agent window (Right click in the tray icon of Etrust)

Then click on Etrust Antivirus in the left tab,

Then go to advanced tab,

There you have an option to view the quarantined items,

If it is your server, then the admin console user name and password should be your windows  
admin login user name and password with domain name in the front of the user name if in case if the server is in a domain.


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Author Closing Comment

by:Pesmerga
ID: 31566983
Although we didn't find the quarantine pass, the quarantined items in the advanced tab was helpful...Thank you
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