Solved

CA eTrust Threat Management Quarantine Password

Posted on 2009-04-06
2
1,394 Views
Last Modified: 2013-11-22
We are using CA eTrust Anti-Virus.
I have configured the real time policy to quarantine anything that can't be cured.
I can't find how quarantine works.
In some pc's there is a locked zip file which I can't find the password and 2 .dat files.
Some other pc's have only the two .dat files.
How quarantine works?
If the zip file is quarantine, which is the pass?
Thank you
0
Comment
Question by:Pesmerga
2 Comments
 
LVL 7

Accepted Solution

by:
C-Shadows earned 500 total points
ID: 24240975
Is this an Server - Agent configuration ?

If that is the case, open the agent window (Right click in the tray icon of Etrust)

Then click on Etrust Antivirus in the left tab,

Then go to advanced tab,

There you have an option to view the quarantined items,

If it is your server, then the admin console user name and password should be your windows  
admin login user name and password with domain name in the front of the user name if in case if the server is in a domain.


0
 

Author Closing Comment

by:Pesmerga
ID: 31566983
Although we didn't find the quarantine pass, the quarantined items in the advanced tab was helpful...Thank you
0

Featured Post

Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Website BlackListed 22 86
antispam / virus gateway 5 58
Spam mails from a compromised internal computer 5 91
Virus that hides folders 6 29
PREFACE The purpose of this guide is to provide information to successfully add specific IIS 7.0 role services for the Symantec Endpoint Protection Manager (SEPM) to function properly when installed on Windows 2008. AUDIENCE Information Technol…
HOW TO REMOTELY CLEAN MEROND.O WITH ESET SILENTLY PROBLEM       If you have the fortunate luck to contract the Merond.O virus on your network, it can be quite troublesome to remove as it propagates to network shares on your network. In my case, the …
Established in 1997, Technology Architects has become one of the most reputable technology solutions companies in the country. TA have been providing businesses with cost effective state-of-the-art solutions and unparalleled service that is designed…
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question