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CANT CONNECT SATNAV to INTERNET VIA BlackBerry Bold 9000

Posted on 2009-04-06
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Last Modified: 2013-12-09
The BB9000 is on TomToms list of supported phones for the ONE XL but no profile is yet available so you have to put in the parameters manually.  O2 have advised me to use the following:
APN= mobile.o2.co.uk
U/N = faster
P/W= password
IP=Auto
DNS1= 193.113.200.200
DNS2= 193.113.200.201
Dial= *99#
Script= +cgdcont=1,"ip","mobile.o2.co.uk"
 
This is what happens on the BB:
The bluetooth icon is on
When you try to connect to your internet TomTom account the arrows to the right of the Bluetooth icon goes on and off.
The up/down arrows in the top right corner go on and off.
The blue LED flashes
There is even a message flashed above the time and date replacing the O2-UK wording but this message is flashed so quickly it is impossible to read it.
I get the feeling a connection is made but that it gets dropped off immediately.
It seems to try 3 times then gives up.
 
Could this be something not set up properly with O2 or a fault in the BB operating system.
O2 say that if I can get the internet and do emails which I can then my sim card must be correctly enabled.
Help really will be appreciated
Brian
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Question by:BrianSowter
1 Comment
 
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Accepted Solution

by:
Gary Cutri earned 500 total points
ID: 24085372
Hi, as access to WAP data via the mobile.o2.co.uk APN isn't included as part of your BlackBerry plan ensure you call O2 and see if an additional data plan is required (currently your internet and email are working via the BlackBerry service).  Also I had the same issues with my TomTom 720 and it was resolved by upgrading the TomTom software (free via the TomTom Home software).
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