USER.ID missing on server


We are setting up an existing Notes user on a new pc, but the server does not contain the USER.ID file in the person record (I have no idea why not as everyone else's is there).  So, we cannot proceed through this setup and the previous pc's harddrive crashed, so there is no hope of recovering it there.  I have re-certified this user, but there is still not USER.ID file in their person record.  Any ideas?  Thanks
MJNotesUserAsked:
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mbonaciConnect With a Mentor Commented:
If you don't succeed in finding ID file (and don't have id file in ID Vault - only > v8) you'll have to delete the user and register him again with the same name (use CTRL + SHIFT + F9 to rebuild all names.nsf views before commencing registration process).
You don't have to delete the user's mail file, only reconnect his location doc to existing mail db.
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daj_ukCommented:
During the setup of the user in the address book, you (or someone) may have opted not to store the id file in the address book.  In which case it will be in the Notes data directory under an ID folder of the PC user to create the user.

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mbonaciCommented:
What also may have happened, someone (e.g. LocalDomainAdministrator) could've deleted the user's id file from person document.
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MJNotesUserAuthor Commented:
We have looked on our pc's as admins and do not have his ID file in our C:\NOTES\DATA\ID  directory.  Thank you though.  

What is the ID Vault you are referring to?
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mbonaciCommented:
It's a new feature in v8 (i think that's the version when it became available) that is used to encrypt and store ID files in Domino Administrator.
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SysExpertCommented:
If you do not backup the IDs, then you can have this issue.

From a security point of view there should be NO ID's left in the address book !!

I hope this helps !
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