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Safari Unable to Access Https

When I use Safari, I am unable to access any HTTPS: website.  Whats the fix?
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BlakeISS
Asked:
BlakeISS
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1 Solution
 
jhyieslaCommented:
Are you behind any kind of web filtering appliance or service?  Can you access HTTPS sites in IE or another browser like FireFox?
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Deepak KosarajuDevOps EngineerCommented:
Gud question from jhyisia: I didn't get to it ;-)
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BlakeISSAuthor Commented:
I tried reinstalling safari, with no luck.  I can access HTTPS sites on IE and Firefox.  Any more suggestions??
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jhyieslaCommented:
Are you using Safari on a Mac or Windows?  If a Mac, check in your Network System Preferences to see if you have a proxy setting on HTTPS.  Safari uses the network settings for proxies.
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BlakeISSAuthor Commented:
Yes I am using a mac...I have checked all that and its all set correctly.   I have read through the threads posted above and nobody seems to know why...
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jhyieslaCommented:
Was this something that did work and now doesn't or has never worked?

What version of OS X and Safari are you using?
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BlakeISSAuthor Commented:
yes it worked before I sent it into apple to get repaired.  I am using Tiger 10.4.11 and safari 3.2.1
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jhyieslaCommented:
Have you taken on all of the available security updates?  It appears that 3.2.1 on Tiger requires that you also have Security update 2007.

What does it do or not do when you attempt to access HTTPS sites?
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BlakeISSAuthor Commented:
It has all the updates, I will be working on that laptop tomorrow and would like some more things to try.
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jhyieslaCommented:
What does it do or not do when you attempt to access HTTPS sites?

I know that you've reinstalled Safari... try these to see if they make any difference:

Reset Safari using the option in the "Safari" menu. It is recommended to check all options to reset. Also empty the Safari cache.

Remove Safari's history file, which is located in the /username/Library/Safari/ directory and is called History.plist. Upon removing this file, Safari will create another one. Beyond just this file, you may also try removing others in the same "Safari" directory. It is recommended to first back up these files, as they may contain important information such as bookmarks.

If you didn't remove Safari the last time before reinstalling it, try removing Safari and then doing the install. You might also try an earlier version of Safari.  http://support.apple.com/downloads/#internet

Are you using any third-party add-ons for safari?

Have you tried logging into the Mac with a different account?

I know that you said the Proxy settings were set correctly. Can you check what's set in IE or FF against what's set in Safari as far secure http (https)?

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BlakeISSAuthor Commented:
Have tried all the above and verified settings...still no luck.  
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jhyieslaCommented:
Are you using any third-party security software?  I know that some spyware products for Windows  allow you to create settings per browser.
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BlakeISSAuthor Commented:
no im not, we use sophos...it worked prior to sending into apple.  I will try the "Archive and install" process from apple off the install cd's.  You would think this would be an easy fix.
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jhyieslaCommented:
Didn't suggest that because, although it's not a horrible thing, I couldn't think what they could have done that would have messed with just Safari and just in this manner... but refreshing and patching back up does tend to fix odd problems.
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BlakeISSAuthor Commented:
question was abandoned and unresolved
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