cannot mount Information Store on SBS2003: event id 494
Posted on 2009-04-06
Running SBS2003 standard. Had to force a power off/power on the server this morning because it was unresponsive, and since then the Information Store will not mount. Looks like some files (logs, edb,...) probably got corrupted. I'm getting error 494 in the Event log, with the following description:
Information Store (11428) First Storage Group: Database recovery failed with error -1216 because it encountered references to a database, 'D:\Exchsrvr\MDBDATA\priv1.edb', which is no longer present. The database was not brought to a Clean Shutdown state before it was removed (or possibly moved or renamed). The database engine will not permit recovery to complete for this instance until the missing database is re-instated. If the database is truly no longer available and no longer required, procedures for recovering from this error are available in the Microsoft Knowledge Base or by following the "more information" link at the bottom of this message. "
The private and public files all seem to be there, as well as the log files. The folder location in ESM is also correct. Tried to run eseutil -r without success. Any quick help would be greatly appreciated, since the company is without email until fixed.
All the rest of the services on the server seem to be ok.