Solved

Best Help Authoring Tool

Posted on 2009-04-06
2
1,062 Views
Last Modified: 2013-12-25
I would appreciate any recommendation for a good help authoring tool.  I am new to this topic and am overwhelmed with all the help products and terminology (which I hope that I put this under the appropriate zone). Currently we are using Help and Manual 5 and 'publishing' as chm and pdf.
Basically what we have is 4 products which have similar contents and images.  Two go even further in that they are very customer specific; the same product with different clients.  They would like to make a change to one product 'help' and have it cascade/inherit to the others.  They do not want to make changes to each project.
 
Below are some specs that were requested:
- Screenshot repository
- Reuse of text
- Easy translation
- Customer specific
- Low risk (industry standard)
- Installed with software

Also could you please let me know the right terminology for my specs (and excuse any bad terminology I might have used).

Thanks in advance for any info&.
0
Comment
Question by:chilekitty
2 Comments
 
LVL 21

Expert Comment

by:oleggold
ID: 24118745
0
 

Accepted Solution

by:
chilekitty earned 0 total points
ID: 24132417
Thank you olegold for your response but I was hoping to get a recommondation of a (some) product(s) as I was overwhemled in research.  I did find a useful site for those that need to narrow the selection of hat products ---> http://hat-matrix.com
Even though they are vendors that paid to be there, it was useful in narrowing down products that are out there.  Again thanks.
0

Featured Post

Master Your Team's Linux and Cloud Stack!

The average business loses $13.5M per year to ineffective training (per 1,000 employees). Keep ahead of the competition and combine in-person quality with online cost and flexibility by training with Linux Academy.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

An enjoyable and seamless user experience can go a long way on an eCommerce site. While a cohesive layout and engaging copy play roles in creating a positive user experience, some sites neglect aspects that seem marginal but in actuality prove very …
Today, the web development industry is booming, and many people consider it to be their vocation. The question you may be asking yourself is – how do I become a web developer?
This video teaches users how to migrate an existing Wordpress website to a new domain.
The viewer will learn how to dynamically set the form action using jQuery.

820 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question