?
Solved

Best Help Authoring Tool

Posted on 2009-04-06
2
Medium Priority
?
1,069 Views
Last Modified: 2013-12-25
I would appreciate any recommendation for a good help authoring tool.  I am new to this topic and am overwhelmed with all the help products and terminology (which I hope that I put this under the appropriate zone). Currently we are using Help and Manual 5 and 'publishing' as chm and pdf.
Basically what we have is 4 products which have similar contents and images.  Two go even further in that they are very customer specific; the same product with different clients.  They would like to make a change to one product 'help' and have it cascade/inherit to the others.  They do not want to make changes to each project.
 
Below are some specs that were requested:
- Screenshot repository
- Reuse of text
- Easy translation
- Customer specific
- Low risk (industry standard)
- Installed with software

Also could you please let me know the right terminology for my specs (and excuse any bad terminology I might have used).

Thanks in advance for any info&.
0
Comment
Question by:chilekitty
2 Comments
 

Accepted Solution

by:
chilekitty earned 0 total points
ID: 24132417
Thank you olegold for your response but I was hoping to get a recommondation of a (some) product(s) as I was overwhemled in research.  I did find a useful site for those that need to narrow the selection of hat products ---> http://hat-matrix.com
Even though they are vendors that paid to be there, it was useful in narrowing down products that are out there.  Again thanks.
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Does your audience prefer people in photos or no people? How can you best highlight what you’re selling? What are your competitors doing, and what can you do that is different and unique from them?  Continue reading to learn how to make your images …
Without even knowing it, most of us are using web applications on a daily basis.  In fact, Gmail and Yahoo email, Twitter, Facebook, and eBay are used by most of us daily—and they are web applications. We generally confuse these web applications to…
This tutorial demonstrates how to identify and create boundary or building outlines in Google Maps. In this example, I outline the boundaries of an enclosed skatepark within a community park.  Login to your Google Account, then  Google for "Google M…
The viewer will learn how to create and use a small PHP class to apply a watermark to an image. This video shows the viewer the setup for the PHP watermark as well as important coding language. Continue to Part 2 to learn the core code used in creat…
Suggested Courses
Course of the Month17 days, 2 hours left to enroll

864 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question