Solved

Exchange 2003 Primary SMTP Address

Posted on 2009-04-06
5
447 Views
Last Modified: 2012-05-06
We were running Exchange 2000 on a Windows 2000 server.   We added a new Windows 2003 SBS box and moved all of the Exchange 2000 e-mail accounts over to the SBS server.  I just noticed that every user now has a new primary SMTP address.  For example, all of our users were using firstname.lastname@domain.com.  Now, on the SBS box, everyone is using firstname@domain.com.  When I change the primary SMTP to firstname.lastname@domain.com, it looks like all is good and then 5 minutes later it goes back to firstname@domain.com .  Any ideas?  Thanks.
0
Comment
Question by:Jason92s
  • 3
  • 2
5 Comments
 
LVL 15

Expert Comment

by:zelron22
ID: 24079833
Yes, you need to fix the recipient policy to use firstname.lastname@domain.com, and set it to primary there.  Either that or change it manually on each user and clear the checkbox to automatically update the email address based on recipient policy.
0
 

Author Comment

by:Jason92s
ID: 24079954
Thank you for the quick reply.  I opened System Manager, Recipients, Recipients Policy, Default Policy.  I clicked E-Mail Address (Policy) tab.  There, I see 3 entries:

TYPE              ADDRESS
SMTP              @mydomain.com (All in bold)
smtp               @mydomain.local (not bold)
X400               c=us; a= ; p=mydomain; o=Exchange

I compated this to the policy on the Exchange 2000 server and it's identical.  Sorry to bug you again, but can you walk me through what I'm missing?  Thank you for your time.
0
 
LVL 15

Accepted Solution

by:
zelron22 earned 500 total points
ID: 24080027
This article has an example about half way down which matches your requirements.

http://computerperformance.co.uk/exchange2003/exchange2003_recipient_policy.htm
0
 

Author Comment

by:Jason92s
ID: 24080076
Thank you!  Very helpful.
0
 

Author Closing Comment

by:Jason92s
ID: 31567147
Very quick response.  Thank you for your help!
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
Find out what you should include to make the best professional email signature for your organization.
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…

803 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question