Solved

Lenovo Thinkpad X61 will not turn on

Posted on 2009-04-06
9
2,302 Views
Last Modified: 2013-11-17
We have a 9 month old Lenovo X61 Thinkpad that refuses to boot up.  The lights that are showing on this machine in green look like little houses with one house having the number 1 showing and the other showing A.
0
Comment
Question by:ssult
  • 5
  • 4
9 Comments
 
LVL 1

Expert Comment

by:kakchiquel
Comment Utility
Do you see anything on the screen at startup? Either the IBM splash logo or POST scrolling?

The two lights you described are NumLock and CapsLock. To the right of those should be more lights, which of these are on?
0
 

Author Comment

by:ssult
Comment Utility
No other lights are showing.  No startup screen this machine does not even sound like it is trying to start up.
0
 
LVL 1

Expert Comment

by:kakchiquel
Comment Utility
Ok try the following: Unplug the power cord to the laptop and undock it (if its docked) and take out the battery. Do not have any devices plugged into the laptop. Press and hold the power button for 1 minute. Put the power cord back in (no battery) and see if it boots up.
0
 

Author Comment

by:ssult
Comment Utility
Still no boot up.
0
Do You Know the 4 Main Threat Actor Types?

Do you know the main threat actor types? Most attackers fall into one of four categories, each with their own favored tactics, techniques, and procedures.

 
LVL 1

Expert Comment

by:kakchiquel
Comment Utility
Do you have the power light on the laptop with the cord plugged in? Should look like a power plug near the moon icon. If this is not on try with a different power cord.
0
 

Author Comment

by:ssult
Comment Utility
We did try with another power cord, still no lights.
0
 
LVL 1

Accepted Solution

by:
kakchiquel earned 500 total points
Comment Utility
You most likely have a motherboard problem. If you bought the laptop with warranty go ahead and place a call to IBM and they will swap out the motherboard of the laptop. You will need to send it in to them. Just reference what you did here so they dont have you do the same troubleshooting procedures. Here's their tech support line (USA) 800-426-7378
0
 

Author Comment

by:ssult
Comment Utility
Thank you for your help, I will keep in touch and let you know what IBM has to say.
0
 

Author Closing Comment

by:ssult
Comment Utility
Thank you for all of your help, I have IBM stopping by to rplace the motherboard today.
0

Featured Post

Highfive Gives IT Their Time Back

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

Join & Write a Comment

I am not new to IT, I have been working in the field since 1985.  But recently I came up against something that stumped even me (it doesn't happen as often as I would like).  I was running a screencasting session from the laptop to my TV via ChromeC…
The Samsung SSD 840 EVO and 840 EVO mSATA have a well-known problem with a drop in read performance. I first learned about this in an interesting thread here at Experts Exchange: http://www.experts-exchange.com/Hardware/Storage/Hard_Drives/Q_2852…
In this tutorial you'll learn about bandwidth monitoring with flows and packet sniffing with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're interested in additional methods for monitoring bandwidt…
This demo shows you how to set up the containerized NetScaler CPX with NetScaler Management and Analytics System in a non-routable Mesos/Marathon environment for use with Micro-Services applications.

744 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

16 Experts available now in Live!

Get 1:1 Help Now