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Lenovo Thinkpad X61 will not turn on

Posted on 2009-04-06
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We have a 9 month old Lenovo X61 Thinkpad that refuses to boot up.  The lights that are showing on this machine in green look like little houses with one house having the number 1 showing and the other showing A.
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Question by:ssult
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Expert Comment

by:kakchiquel
ID: 24079982
Do you see anything on the screen at startup? Either the IBM splash logo or POST scrolling?

The two lights you described are NumLock and CapsLock. To the right of those should be more lights, which of these are on?
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Author Comment

by:ssult
ID: 24080005
No other lights are showing.  No startup screen this machine does not even sound like it is trying to start up.
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by:kakchiquel
ID: 24080138
Ok try the following: Unplug the power cord to the laptop and undock it (if its docked) and take out the battery. Do not have any devices plugged into the laptop. Press and hold the power button for 1 minute. Put the power cord back in (no battery) and see if it boots up.
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Author Comment

by:ssult
ID: 24080206
Still no boot up.
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Expert Comment

by:kakchiquel
ID: 24080257
Do you have the power light on the laptop with the cord plugged in? Should look like a power plug near the moon icon. If this is not on try with a different power cord.
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Author Comment

by:ssult
ID: 24080677
We did try with another power cord, still no lights.
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kakchiquel earned 2000 total points
ID: 24081078
You most likely have a motherboard problem. If you bought the laptop with warranty go ahead and place a call to IBM and they will swap out the motherboard of the laptop. You will need to send it in to them. Just reference what you did here so they dont have you do the same troubleshooting procedures. Here's their tech support line (USA) 800-426-7378
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Author Comment

by:ssult
ID: 24081958
Thank you for your help, I will keep in touch and let you know what IBM has to say.
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Author Closing Comment

by:ssult
ID: 31567460
Thank you for all of your help, I have IBM stopping by to rplace the motherboard today.
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