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Service Pack 3 Access denied / will not keep correct time

Posted on 2009-04-06
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Last Modified: 2012-05-06
I am trying to install SP3 on a XP pro system. Each time it will install about2\3 of the way and then state "Access Denied". After that it uninstalls the sevice pack. I have included a highjackhis log.
hijackthis.log
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Question by:Grognor
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9 Comments
 
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Expert Comment

by:skywalker39
ID: 24080273
Hi Grognor,

Here's a link to check explaining why you keep getting this error.
http://support.microsoft.com/kb/949377
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LVL 66

Expert Comment

by:johnb6767
ID: 24080345
Look in c:\windows, for svcpack.log, and attach it here please.....

Probably just a single registry key/file permission thats failing, and theres no need to to reset the entire registry.....
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LVL 66

Expert Comment

by:johnb6767
ID: 24080351
Or, just do a search in that log for "denied", once it is opened in Notepad, and then you should see the keys causing the problems.....
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LVL 66

Expert Comment

by:johnb6767
ID: 24080366
Look in c:\windows, for svcpack.log, and attach it here please.....

Probably just a single registry key/file permission thats failing, and theres no need to to reset the entire registry.....
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LVL 66

Expert Comment

by:johnb6767
ID: 24080374
sorry, hit submit after backing a page....  :(
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Author Comment

by:Grognor
ID: 24081185
Ok I found a svcpack.txt file. Not sure if its what your looking for but I will give it you and see if its useful.

Thanks
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Accepted Solution

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Grognor earned 0 total points
ID: 24108542
Since we had not heard anything for a couple of days, we have decided to format the HDD and run the recovery.  The time keeping is still an issue.  
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LVL 66

Expert Comment

by:johnb6767
ID: 24108832
Still not keeping the right time AFTER a reinstall?

Using time servers? Bad battery on the Motherboard?
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Author Comment

by:Grognor
ID: 24108875
No, it is not keeping time
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