Win32 error 2404

I am trying to run a patch scan of a sever using a remote monitoring appliance.  On one server the patch scan does not work.  I get and error message that says that" Win32 error 2404occurreed disconnecting from target.....".  Can anyone tell me what that means and if you know od a way to fix the problem?

Thanks
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djgoldbergAsked:
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redrumkevConnect With a Mentor Commented:
djgoldberg,

That error (2404) means that the device is in use by an active process and cannot be discounted (see this page: http://help.netop.com/support/errorcodes/win32_error_codes.htm then search for 2404, after it loads). You need to run the patch after you stop the service. So the service (not sure which one it is) needs to be paused or stopped, prior to you executing the update.

Hope this helps,
Kevin
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djgoldbergAuthor Commented:
I need to know what can I do to solve this.  Is a reboot of the server the only answer?
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