Print "Selection" Problem

Just installed latest drivers for HP Photosmart printer and customer is complaining that when he selects some text on a browser window and goes to print the Print "Selection" is not active. I cannot see what he sees so I have no idea what is going on. I am interested in seeing if anyone else has run into this problem....
psalm10720Asked:
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redrumkevConnect With a Mentor Commented:
psalm10720,

How are you doing?

It is tough diagnosing blindly, isn't it! What browser is in use (IE, Firefox, etc., along with what version)? This is on Windows Vista?

Kevin
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