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How to solve - "Directory Services cannot start. Error status 0xc00002e1.". in windows server 2003 SBS?

Posted on 2009-04-06
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Last Modified: 2012-05-06
Due to a Power Failure my server running Windows Server 2003 was shutdown improperly. Now when the server enters in Normal mode or Safe Mode before the Windows Logon it shows this message:  

Security Accounts initialization failed because of the following error - Directory Services cannot start. Error status 0xc00002e1. Please click Ok to shutdown this system and reboot into Directory Restore Mode, check the event log for more detailed information.

Now the only way to enter into the Desktop is via the Directory Restore Mode and i cannot access the active directory users and computers MMC.

Important note:  I have no Active Directory backup to restore. :-(

What can I do to restore my Active Directory since i do not have a restore backup available?

Thank you.
activedirectory-corrupted.doc
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Question by:Carlos_Miranda
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4 Comments
 
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Expert Comment

by:zelron22
ID: 24081541
Did you check this out?  http://support.microsoft.com/kb/258062
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Author Comment

by:Carlos_Miranda
ID: 24081677
Yes I read it and apparently my options are to remove and reinstall the active directory or reinstall the O/S.  I tried to use dcpromo to remove active directory but received error because i'm running in Directory Restore Mode.  Is there another way to remove active directory withour reinstalling the O/S?
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LVL 15

Accepted Solution

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zelron22 earned 500 total points
ID: 24083811
You went through all of the steps to make sure that the correct files are there, and permissions are correct, etc.?

You may want to call Microsoft PSS.  I think it's about $500 for an incident, and they'll stay on the phone with you or email you back and forth (up to you how to handle it) until the problem is resolved or they have outlined a plan of action.  For instance, if they determine that there is nothing left to do, then they'll tell you you have to start from scratch or something.

If you uninstall AD (demote the server) and it's your only Domain Controller (which is typical with SBS) then you'll lose all of your user accounts, computer accounts, Exchange won't work, all sorts of things that will make it that much more difficult to recover from.  Call Microsoft.

http://support.microsoft.com/common/international.aspx?gprid=3198&acty=Start&ctl=Region&wf=Workflow&rdpath=1
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Author Closing Comment

by:Carlos_Miranda
ID: 31567229
I decided to start from scracth.  Thank you!
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