Solved

Genuine Advantage Notifcations Update Won't Finish Installing

Posted on 2009-04-06
6
3,305 Views
Last Modified: 2012-05-06
We have serveral XP-Pro workstations that are having a problem with the latest Genuine Advantage Notifications Update.  Initially, the update stalled out at about 80%.  It says "Finishing Installation" and "Running Proceses after Install".  We let it run all weekend and it never finished.  After restarting the computer, the "Windows Geniune Advantage Notifications - Installation Wizard" starts again, and again stalls out at about 80%. Now the wizard starts everytime we logon.  There are no error mesages, it just stalls out.  The XP-Pro license is legit and has passed previous WGA tests.  We have scanned for Viruses and other Malware and the PC's are clean.  Any ideas?  Thanks for your help.
0
Comment
Question by:kpourbaix
  • 3
  • 2
6 Comments
 
LVL 3

Expert Comment

by:i_t
ID: 24082285
0
 

Author Comment

by:kpourbaix
ID: 24082383
It says "Validation Complete", so looks like it passes the test.  
0
 
LVL 3

Expert Comment

by:i_t
ID: 24082470
can you run updates now?
0
Use Case: Protecting a Hybrid Cloud Infrastructure

Microsoft Azure is rapidly becoming the norm in dynamic IT environments. This document describes the challenges that organizations face when protecting data in a hybrid cloud IT environment and presents a use case to demonstrate how Acronis Backup protects all data.

 
LVL 3

Accepted Solution

by:
i_t earned 500 total points
ID: 24082484
another thing you may wanna check is to make sure there isn't anything on the firewall blocking those computers. Try opening them up then closing it down after the updates.
0
 

Author Comment

by:kpourbaix
ID: 24082641
Great job!  One other thing was I disabled the Proxy Setting in IE, but turning off the Firewall and running the validation was the trick.  Thanks.  
0
 
LVL 5

Expert Comment

by:ByteSleuth
ID: 24312059
In our case:

just check McAfee Enterprise:
check policies, if that did not work

deinstall mcafee enterprise (only the virusscan, not the epo)
restart and start the wga tool
it will finish

after that, just get the antivirus again via epo.

Hope it helps

bytesleuth
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Windows XP system won't boot past spash screen 15 166
windows xp sp3 too old to do anything?  How to update it? 24 116
Creating an XP virtual machine 38 177
Need IE 6 on Win 7 or Win 10 23 106
There are 2 things you must have in order to connect to the internet behind a router, The "Gateway IP" of the router, which is usually something like 192.168.xxx.1, I've seen routers with default values of: 192.168.0.1, 192.168.1.1, 192.168.11.1, …
Sometimes people don't understand why download speed shows differently for Windows than Linux.Specially, this article covers and shows the solution for throughput difference for Windows than a Linux machine. For this, I arranged a test scenario.I…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

821 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question