• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 451
  • Last Modified:

Web links in outlook web access are incorrect.

We have a 2003 server running Exchange 2003 and whenever a web link is sent via Outlook Web Access our domain gets appended as a prefix to the URL.

For example if I sent a link to www.disney.com, when you click on it it takes you to
https://schoolname.k12.pa.us/exchweb/bin/redir.asp?URL=http://www.disney.com

How can I fix this?  I'm thinking it's probably an easy fix I just don't know where to look or what to change.

Thanks!
M.
0
mscalafasd
Asked:
mscalafasd
  • 2
  • 2
1 Solution
 
meverestCommented:
Hi,

is that a bad thing?  you should still see the intended web site when you click on the link, don't you?

doing it like that means that your email is less likely to be treated as spam or phishing, and you can track clicks on emails through the web app.

Cheers.
0
 
MesthaCommented:
That is the standard behaviour of OWA and cannot be changed.
You would only see that type of URL if the email is forwarded from OWA or is a copy and paste from a message open in OWA. It shouldn't happen on new messages.
Basically it is a way of OWA protecting itself from a malformed URL. Nothing to do with tracking or anything like that, just a security feature.

Simon.
0
 
mscalafasdAuthor Commented:
When someone clicks on the url in the message it doesn't work.
Everyone has to copy the URL from the message and paste it into their browser.

Any fix?

Thanks,

M.
0
 
MesthaCommented:
It should work - that is the point.
What happens when you click on the link?

Simon.
0
 
mscalafasdAuthor Commented:
Mestha,

When it doesn't work, it actually sends people to:
https://schoolname.k12.pa.us/exchweb/bin/redir.asp?URL=http://www.disney.com

It doesn't take the prefix away and therefore doesn't work.
However I just tried it and it's fine... so maybe it's just a few teachers or something that are having this issue for some reason.

Thanks, I'll have to look into this more.

Matt
0

Featured Post

Creating Active Directory Users from a Text File

If your organization has a need to mass-create AD user accounts, watch this video to see how its done without the need for scripting or other unnecessary complexities.

  • 2
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now