How to get a Canon IR2200i to store documents on a Windows server 2008
Posted on 2009-04-07
at our office we have a Canon IR2200i that is supposed to "deliver" scanned documents to a server by storing them on a SMB share. When the share was hosted on Windows server 2003R2, this was merely a matter of disabling SMB signing on the server, since (like so many "professional" copiers) the Canon cannot handle that apparently.
However, since we switched to Windows Server 2008, I cannot get the Canon to store anything on an SMB share, even when I disable SMB signing completely in the domain controllers policy. The copier only produces the less than useful message "FEHLER" ("error").
The error message is displayed immediately after scanning, so a name resolution problem is unlikely (too little delay).
If anyone had an idea either how to make it work or how to get the machine to display a more meaningful error message, it would be greatly appreciated.
The server, in its event log, records a failed logon with the following data (this is for a logon attempt including the domain name, i.e. with a username of "pps\t.test"):
Security ID: NULL SID
Account Name: PPS\T.TEST
Workstation name: PPS\T.TEST
Especially the reported workstation name sends shivers down my spine. Seems like the copier uses a pretty "free" interpretation of what information to deliver. In its network settings, its name is configured as "canon" btw.
In the unit's address book, I used the following settings to access the server (known to work, tested with Liunx smbclient):
The canon has SMB support switched on; TCP/IP networking is configured by DHCP and working.