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A colleague cannot save a file on a network drive, because, the error message says, the file name is too long. Actually, the file name and the path altogether are only 130 characters long.

Posted on 2009-04-07
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Last Modified: 2012-05-06
A colleague cannot save a file on a network drive, because, the error message says, the file name is too long. Actually, the file name and the path altogether are only 130 characters long.
She can save on another network drive (different path) and no problem.
The file is coming from an USB key, the client workstation is running XP SP2 and the file server is running WIndows 2003 R2 SP2.
Myself, I could copy the file to the right network location and I did not have any problem.
My colleague cannot create any file with long file name on that network drive (Q:), while she can on the others.

Thank you in advance
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Question by:msartoris
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wpathan earned 250 total points
ID: 24085527
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by:PeteJThomas
PeteJThomas earned 250 total points
ID: 24085659
As a test, if you share a folder as deep as possible in that path, then map or connect directly to that share, can your colleague then save the doc?

for example, if current path is share\aaa\bbb\ccc\ddd\eee\fff\ggg\hhh\<file>, if you shared the 'hhh' folder, and mapped directly to that. Then tried to save the file to that mapping instead.

Does it then work ok?

Pete
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by:msartoris
ID: 24086595
A number of windows updates had been applied this morning.
Rebooting the machine fixed the problem.
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