Solved

Uninstalling  GFI software from Exchange

Posted on 2009-04-07
4
1,775 Views
Last Modified: 2012-05-06
Hi All,
We have a client that is using GFI mail essentials and security software.  We would like to remove this software and put an external mail filtering solution on their systems.  However, I'm not familiar with GFI or the steps to do this.  I presume we just remove it from add/remove programs .  The SMTP port in exchange still accepts on port 25 so I presume the filtering happens after Exchange has accepted the email so there is no need to make any changes when the software has been uninstalled? Is there a way of exporting the settings in GFI in case they want to reinstall at a later stage?

Any advise is much appreciated.

Thanks,

FL
0
Comment
Question by:techsupport111
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
4 Comments
 
LVL 4

Accepted Solution

by:
StefanKittel earned 500 total points
ID: 24085956
Hello,

as far as I know, the gfi software can work usining as a sink (in exchange) or as smtp proxy (before exchange).

First you can only stop the service to see how far your server is still working.
before uninstalling you should do a backup better an image from this server.

Stefan
0
 
LVL 22

Expert Comment

by:dan_blagut
ID: 24100770
Hello,
I used GFI in the past and I newer had some problems in uninstalling that apps using Add remove software. So I think that will work for you.
To keep the settings you can find some Export buttons, that allow you to save some settings (like white or black list) if I remeber well. Anyway like Stefan said a good backup or image before   uninstalling is a very good option.
After the uninstall try to look on the registry for GFI tracks and maybe you can use ccleaner or something for removing the marks.

Dan
0
 

Author Comment

by:techsupport111
ID: 24104950
Hi All,
I will be doing this tommorrow.  I will try it and let you both know how it goes.

Thanks for the input so far..

FL
0

Featured Post

Office 365 Training for IT Pros

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
Suggested Courses
Course of the Month7 days, 20 hours left to enroll

617 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question