Solved

Symantec Backup Exec 10d

Posted on 2009-04-07
8
692 Views
Last Modified: 2013-12-01
I just inherited a network.  The first thing I did was change every admin password.  Now my back-ups (with Symantec Backup Exec 10d) are not working.  It's throwing an error: "e000fe29 - Authentication failed on connection to server.  Make sure that the user account has appropriate permissions ad that the password was typed correctly."  I did change the servers password.  But I am logged into the server to do the backup.  Is there another place in Symantec Backup to type user name and password?  I dont know why the software would need a password to access the machine it resides on.  Can you help me?
0
Comment
Question by:lanrookie
  • 4
  • 4
8 Comments
 
LVL 3

Expert Comment

by:NPProjects
ID: 24086131
try going into services and manually change the password on any symantec services to your new username and password.

0
 

Author Comment

by:lanrookie
ID: 24086178
I am not sure I know what you mean.  Can you give me a little more specific instruction?
0
 
LVL 3

Accepted Solution

by:
NPProjects earned 500 total points
ID: 24086312
go to start menu - run - type services.msc - hit enter

scroll down the list and any services you see with symantec on them, right click, hit the second tab and tell it to run under the admin password instead on the one its running under at the moment.
0
Use Case: Protecting a Hybrid Cloud Infrastructure

Microsoft Azure is rapidly becoming the norm in dynamic IT environments. This document describes the challenges that organizations face when protecting data in a hybrid cloud IT environment and presents a use case to demonstrate how Acronis Backup protects all data.

 
LVL 3

Expert Comment

by:NPProjects
ID: 24086318
sorry when you right click hit properties...
0
 

Author Comment

by:lanrookie
ID: 24086475
Ok.  I have done that.  I had to change like 5 of them.  And I know it was suing the old password because it was a different length.  But it said the changes would not take affect until I stopped and started the services.  Should I stop and start all these services right now?  And if so should I exit symantic backup exec first?  I think our last admin always left it running.
0
 
LVL 3

Expert Comment

by:NPProjects
ID: 24086531
yeah or do a reboot. whichever
0
 

Author Comment

by:lanrookie
ID: 24086626
Now I have bigger problem.  I shut down the BackupExec program.  And stopped the services as directed.  Now I cannot start the services again.  It just says "The service could no start due to a logon failure."  What now?
0
 

Author Comment

by:lanrookie
ID: 24086813
Can I change the password back to the original to stop the problems?  Or will it just make it worse?
0

Featured Post

Networking for the Cloud Era

Join Microsoft and Riverbed for a discussion and demonstration of enhancements to SteelConnect:
-One-click orchestration and cloud connectivity in Azure environments
-Tight integration of SD-WAN and WAN optimization capabilities
-Scalability and resiliency equal to a data center

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Life is full of imperfections – we all know it. Sometimes bad things happen to people for no particular reason. As they say: “it happens”. All we can do is to find a way to make some unavoidable situations… avoidable. Every kind of hardware has i…
Create your own, high-performance VM backup appliance by installing NAKIVO Backup & Replication directly onto a Synology NAS!
This tutorial will walk an individual through locating and launching the BEUtility application to properly change the service account username and\or password in situation where it may be necessary or where the password has been inadvertently change…
This tutorial will walk an individual through the steps necessary to enable the VMware\Hyper-V licensed feature of Backup Exec 2012. In addition, how to add a VMware server and configure a backup job. The first step is to acquire the necessary licen…

792 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question