Symantec Backup Exec 10d
I just inherited a network. The first thing I did was change every admin password. Now my back-ups (with Symantec Backup Exec 10d) are not working. It's throwing an error: "e000fe29 - Authentication failed on connection to server. Make sure that the user account has appropriate permissions ad that the password was typed correctly." I did change the servers password. But I am logged into the server to do the backup. Is there another place in Symantec Backup to type user name and password? I dont know why the software would need a password to access the machine it resides on. Can you help me?
NPProjects
try going into services and manually change the password on any symantec services to your new username and password.
ASKER
I am not sure I know what you mean. Can you give me a little more specific instruction?
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sorry when you right click hit properties...
ASKER
Ok. I have done that. I had to change like 5 of them. And I know it was suing the old password because it was a different length. But it said the changes would not take affect until I stopped and started the services. Should I stop and start all these services right now? And if so should I exit symantic backup exec first? I think our last admin always left it running.
yeah or do a reboot. whichever
ASKER
Now I have bigger problem. I shut down the BackupExec program. And stopped the services as directed. Now I cannot start the services again. It just says "The service could no start due to a logon failure." What now?
ASKER
Can I change the password back to the original to stop the problems? Or will it just make it worse?