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Taking over a small network

Posted on 2009-04-07
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I am studying for my MCITP on Windows Server 2008.  I have a new client who wants me to take over their network.  They are running Windows Server 2008 and they have about 20 client computers running XP and a few network printers.  Since I am new to this, I need to know what questions to ask them about their network.  I do not want to sound like I am completely new but I am hoping that someone with experience can tell me what I need to know about the network to take it over.  Such as, type of firewall, router, bandwidth... etc.  This is time sensitive for me as i only have a couple of hours before my meeting.  So I guess my question is... If you were taking over this small network, what information would you need to know about and what questions would you ask?
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Question by:rbudj
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tigermatt earned 300 total points
ID: 24086500

I'd first begin by enquiring about their core infrastructure. In other words:

How is the network physically wired?
What switches and routers do they use? One central switch, desktop switches, Layer 3 VLAN-capable switches in each building... etc.?
Who is the ISP?

I'd then proceed to investigate how many servers they have. Do they run an SBS network or a standard vanilla Server 2008 Standard Edition installation? Do they have an Active Directory domain? How do users access their email - an in house mail server (if so, what sort - Exchange etc.), or externally hosted email at their ISP?

That should be just a few questions to get you started.

-Matt
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by:johannortje
ID: 24086526
Are you speaking to IT people or business people at the customers?
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by:rbudj
ID: 24086598
i will be speaking with the current IT person who is leaving.  Also, where do I view the CALs?
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Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

 
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by:johannortje
johannortje earned 200 total points
ID: 24086662
Ask for a tour of the existing infrastructure.
Using the tour a oppurtunity to ask questions.

Ask for a network diagram. With the subnets etc.
What daily challenges are there daily?
What change control procedures are in place?

What remote access is available, eg: VPN/RDP etc...
What other sections of IT is outsourced...
Third party contact details like service providers...

Ask if he is available, say via IM if you have a quick question to ask him.
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by:tigermatt
tigermatt earned 300 total points
ID: 24086892

On a Server 2008 system, CALs work on an honour-based system. They are never installed to the server; you just need to have the correct CAL paperwork to make the use of the system legal, and they need to be readily-available in case you are ever audited.

-Matt
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by:rbudj
ID: 31567465
thanks yall.  i feel a bit better going into this.  
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Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

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