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Toshiba Satellite M35x-S114 Laptop USB and Touchpad stopped working

Posted on 2009-04-07
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Last Modified: 2013-11-17
Hi all,

I need some advice about next steps in troubleshooting my USB and Touchpad issues on a Toshiba Satellite M35x-S114 Laptop.

About a week ago, both stopped working at the same time.  I have had no trouble with either before, and I haven't installed any new software lately.  I've tried everything from reloading the Touchpad drivers, and I even booted with a Fedora 10 Live CD with no luck.  I have power from the side USB port (I see the laser light on the mice), but it just won't work.  I've booted into safe mode, even deleted the most recent programs I installed, but no luck.  Does anyone have any ideas?
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Question by:Brad Sims, CCNA
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rindi earned 500 total points
ID: 24086561
So even with FC10 the touchpad and USB didn't work?

If yes, there is a hardware problem (provided you haven't disabled either in your BIOS, so check the BIOS settings).

Hardware problems will usually need you to replace the mainboard as everything is integrated on laptops. You can check whether all internal cables are properly attached. If the PC still is inside warranty, get it replaced through that.
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by:Brad Sims, CCNA
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That's what I figured, just wanted a second opinion.  Thanks for your help.
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