asked on

Why do pages continue loading in IE 6 and IE7 after users click the stop button?

I am looking for a workaround for my users who often experience that web pages that continue to load in their IE6 and IE7 browsers even after they click browser stop button. I am looking for a user-based workaround short of having users end the IEXPLORE.EXE process in Task Manager or using another browser, (which we are already considering). Are web designers and programmers able to disable the stop button?

ASKER CERTIFIED SOLUTION

johnb6767

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

theglaz

ASKER

Often pages will stop loading, but only after several clicks of the stop button. It's as though there are more than one page trying to load and each time you click the stop button another portion of the page gets halted. Perhaps individual frames? Maybe add-ins? Sometimes IE totally hangs when you try to stop pages from loading and then the entire browser window needs to be closed forcibly, (kill the instance of IEXPLORE.EXE.) It's hard to tell exactly what is going on with such a variety of sophisticated web applications and consolidated page content these days. If I understand it correctly, there is a local cache for each IE user and there is potentially a cached page on our proxy server, although I have discovered that the grand majority of pages are served up /refreshed from the originating web site and not out of the proxy server's cache. Maybe it's more of a situation of me understanding the high level concepts and being able to explain the behavior to my non-technical users in layman's terms. Thank you.

johnb6767

That is one of the hardest parts of IT, talking to end users.

It could be addins, only way to find out for sure, is to disable them ALL and see if the restult is different.

As for the cache, there is a local copy, and probably one on your proxy as well, but depending on the site, it probably has updated content, and the browser has already determined by checking the local copy first, it needs to get it from the source, for the current data.....

theglaz

ASKER

Understood. Thank you for responding to what may seem a remedial question.

As an aside, do you find that these web sites, even if not streaming content, are in effect 'streaming' a much greater volume of data down the pipe to a browser just left sitting, especially on a web mail site, than even just a couple of years ago? Maybe there is a user experience/perception factor involved too?

johnb6767

I dont think they do much streaming, except for any advertising that they might do. That alone, might trigger the need to refresh the entire page, due to a single pice of renewed content... HJonestly, never looked into it that closely......

I frequently have a browser window, opened to a webmail site, that if left opened overnight, will have doubled and tripled it's VM usage.....I think at minimum, teh amount of refreshes they do to poll for new mail is enough to0 cause a good bit of consistent traffic.....