Solved

Outlook Mail Server password dialog keeps appearing Woindows XP

Posted on 2009-04-07
4
548 Views
Last Modified: 2013-11-30
I have a small office network consisting of 3 desktop machines and a Windows server 2003 machine which hosts SQL server.

The machines are connected through an ethernet hub to a broadband router which outwardly connects to the www via the ISP.

Only one of the machines has MS Outlook 2007 configured on it sending receiving email using smtp.
This has been working fine for some time, but lately the machine with outlook on it keeps getting a dialog popup (from I presume outlook) asking for a network password. the details that are filled in on the dialog correspond to the ISP and ISP username.
I keep adding the password and selecting the 'remember password' checkbox, but it pops up again a couple of minutes later. Mail service never seems to be disrupted.

How can I get rid of the pop up? Thanks


Password.bmp
0
Comment
Question by:DavidHannen
  • 2
  • 2
4 Comments
 
LVL 3

Accepted Solution

by:
zrobinson earned 500 total points
Comment Utility
http://office.microsoft.com/en-us/outlook/HA101513541033.aspx

Good help there, here are some tibits from it.  My guess is cause two, since your password continues to work.

Cause 2  You saved your password but the registry contains incorrect information for the Protected Storage System Provider subkey for the user account.

The Microsoft Knowledge Base article 290684 is available to help you correct this behavior by stepping you through the process of removing your user account information from the Protected Storage System Provider subkey in the Windows Registry and entering your password options again in Outlook.

That should help you out.  If there are any steps in Knowledge Base article 290684 (http://support.microsoft.com/?id=290684) that you don't understand, please post back here.

0
 
LVL 3

Expert Comment

by:zrobinson
Comment Utility
Hello DavidHannen,

Were you able to try this solution?  
0
 

Author Comment

by:DavidHannen
Comment Utility
Looks good. Am stuck with other critical work last twelve hours - but will get onto it later this morning. Thanks for your help
0
 

Author Closing Comment

by:DavidHannen
Comment Utility
Thanks. Simply recreating the user account seems to have resolved the issue.
0

Featured Post

Free Trending Threat Insights Every Day

Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

Join & Write a Comment

Create high volume marketing opportunities using email signatures with these top 10 DOs and DON'Ts of email signature marketing.
Sometimes Outlook might have problems sending a message. There may be various causes- corrupted PST, AV scanner etc. The message, instead of going to the Sent Items folder, sits in the Outbox indefinitely. To remove it you can use a free tool cal…
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
The view will learn how to download and install SIMTOOLS and FORMLIST into Excel, how to use SIMTOOLS to generate a Monte Carlo simulation of 30 sales calls, and how to calculate the conditional probability based on the results of the Monte Carlo …

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now