Solved

How can I set Outlook 2007 to move a deleted email into the owner's deleted items folder not delegates

Posted on 2009-04-07
3
350 Views
Last Modified: 2012-05-06
When an item is deleted by a delegate, the item is moved into the delegates deleted items folder and no the owners.  What changes do I have to make to have the deleted items move to the owners deleted items folder?  I have tried to change the registry entry:
"DelegateWastebasketStyle"=dword:00000004  but this still did not work.
0
Comment
Question by:DRGarza
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 76

Accepted Solution

by:
David Lee earned 250 total points
ID: 24088069
Hi, DRGarza.

Sorry, that's not possible.  There is no Outlook setting for this.  
0
 
LVL 9

Assisted Solution

by:SirtenKen
SirtenKen earned 250 total points
ID: 24089000
I've run across this before, and it is either a permissions or user training issue. As BlueDevilFan indicates, there is no setting to make it work how the way you described.
Options:
1) Give the delegate rights to open the owner's mailbox in a separate Outlook profile, when they delete it will go to the owner's deleted folder. They will need to switch between their profile and the owner's to read their own mail.

2)(Recommended) Have the user move the file to the owner's deleted folder. Ctrl+Shift+V and select the owner's deleted items folder.
0

Featured Post

Revamp Your Training Process

Drastically shorten your training time with WalkMe's advanced online training solution that Guides your trainees to action.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
Is your Office 365 signature not working the way you want it to? Are signature updates taking up too much of your time? Let's run through the most common problems that an IT administrator can encounter when dealing with Office 365 email signatures.
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

730 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question