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Backup Exec 12

Posted on 2009-04-07
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Last Modified: 2013-12-01
Hello,

I have installed backup exec on a server 2008 standard x86. But i get the error message:
The configuration file that is listed is corrupt. Backup Exec cannot continue. You must delete the user.config file, and then restart the Backup Exec user interface.

 i can´t find the file user.config i have activated and looked under the document and setting structure allso, but no file. Does anyone have an solution for this problem becouse i can´t find it.

Best regards

John
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Question by:AgdaLon
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glenn_1984 earned 500 total points
ID: 24091659
The location of the file should be in the message.
See:  http://seer.entsupport.symantec.com/docs/303762.htm

If not, try Windows Search
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Author Comment

by:AgdaLon
ID: 24094310
Ok, the location isn´t described in the error message and i have searched the internet for a solution, i guess i have to send an email to the support for backup exec, thx anyway :)
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Assisted Solution

by:glenn_1984
glenn_1984 earned 500 total points
ID: 24098074
You could also try to remove BE, reboot, Reinstall.  Start Services or Reboot again
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