Solved

Backup Exec 12

Posted on 2009-04-07
3
1,160 Views
Last Modified: 2013-12-01
Hello,

I have installed backup exec on a server 2008 standard x86. But i get the error message:
The configuration file that is listed is corrupt. Backup Exec cannot continue. You must delete the user.config file, and then restart the Backup Exec user interface.

 i can´t find the file user.config i have activated and looked under the document and setting structure allso, but no file. Does anyone have an solution for this problem becouse i can´t find it.

Best regards

John
0
Comment
Question by:AgdaLon
  • 2
3 Comments
 
LVL 16

Accepted Solution

by:
glenn_1984 earned 500 total points
ID: 24091659
The location of the file should be in the message.
See:  http://seer.entsupport.symantec.com/docs/303762.htm

If not, try Windows Search
0
 

Author Comment

by:AgdaLon
ID: 24094310
Ok, the location isn´t described in the error message and i have searched the internet for a solution, i guess i have to send an email to the support for backup exec, thx anyway :)
0
 
LVL 16

Assisted Solution

by:glenn_1984
glenn_1984 earned 500 total points
ID: 24098074
You could also try to remove BE, reboot, Reinstall.  Start Services or Reboot again
0

Featured Post

NAS Cloud Backup Strategies

This article explains backup scenarios when using network storage. We review the so-called “3-2-1 strategy” and summarize the methods you can use to send NAS data to the cloud

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
How to Trigger Volume shadow copy (VSS) for a NAS Drive. 5 97
Hyper-v Backup guest machine fail 7 100
Finder searched too broad a disk region 8 57
Robocopy Question 5 78
VM backups can be lost due to a number of reasons: accidental backup deletion, backup file corruption, disk failure, lost or stolen hardware, malicious attack, or due to some other undesired and unpredicted event. Thus, having more than one copy of …
The Delta outage: 650 cancelled flights, more than 1200 delayed flights, thousands of frustrated customers, tens of millions of dollars in damages – plus untold reputational damage to one of the world’s most trusted airlines. All due to a catastroph…
This tutorial will walk an individual through locating and launching the BEUtility application to properly change the service account username and\or password in situation where it may be necessary or where the password has been inadvertently change…
This tutorial will show how to configure a new Backup Exec 2012 server and move an existing database to that server with the use of the BEUtility. Install Backup Exec 2012 on the new server and apply all of the latest hotfixes and service packs. The…

932 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now