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NAS Device rights issue on a LAN

Posted on 2009-04-07
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Last Modified: 2013-11-14
I have an installation of a NAS (Western Digital 500meg) device that is attached to a unmanaged switch on a LAN.  About two years ago, this NAS replaced a server installation when the server suffered a catastrophic failure.  The server was several years old and the replacement was too costly so the church took my suggestion of using a NAS device.  I suggested the use of the NAS device only after speaking with the vender of the software, who said it would work.

The NAS's sole purpose is to act as a centralize storage location for the church's management software (program) data file and each workstation has it's own installation on the their local HDD, with all the data stored on and accessed from the NAS.

There are no operational issues with the normal day to day operation of the program, however, there is a problem when there is a need to update the program.

Every time I attempt to run a vender supplied update executable, from the admin's desktop (normal update process), I get an error stating that there are insufficient rights on one of several directories.  The first of which is the "temp" folder underneath the normal file structure of the program where files are initially copied on to the NAS.  If I manage to get around this error message, the rights problem simply moves to another folder within the program's NAS file structure.

When I right click and check the security tab under properties for the program's NAS parent folder, the initial window does not show any rights assigned for any of the users listed.  But, under the advanced button, full access is noted under permissions and there are no problems when accessing via windows explorer.  Full file operations can be performed "manually".  It seems only a scripted file fails.

I would appreciate any help with this issue.

Thanks
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Question by:ohmyself
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ComputerTechie earned 500 total points
ID: 24088417
Can you copy the data to a local machine run the update and then transfer it back?
CT
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by:ohmyself
ID: 24112674
It would require a "stand alone" installation on the workstation and would not work.
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by:ohmyself
ID: 24112700
On second thought, your suggestion might work.  It would need two installs, one to the local HDD the after the update, one from the backup drive.  Hmmmm?  Let me think about it.
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