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Extracting email from a .edb/.stm on Exchange 2003

Posted on 2009-04-07
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Good morning,

We are an Exchange 2003 shop running Symantec BackupExec 11d.  A while back, we attempted to restore a mailbox on our server which caused a lot of problems.  Needless to say, we are looking for a way to restore individual mailboxes without going through the Symantec brick-level restore.  I am looking for a software package that will allow us to off-load the .edb and .stm from tape to a drive somewhere, and then take those files and extract the needed mailboxes from there into a .pst.  I know I saw a product like that before, but after searching for 3 hours, I can't seem to find it again.
Any help would be greatly apreciated.  Thanks-
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Question by:brianpettyjohn
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tigermatt earned 2000 total points
ID: 24088082

What you are asking for is Ontrack Powercontrols: http://www.ontrackpowercontrols.com/. That software can read and extract data from EDB files, although in this case, it's not really appropriate to do that...

Brick-Level backups are one of the worst routes you can take for performing Exchange backups. However, in the same way, attempting to restore from the raw EDB files is also a bad disaster recovery plan.

You should be performing an Exchange-aware backup of the Information Store - not brick-level, but just of the Information Store. If you need to restore, you'd restore the backup to a Recovery Storage Group in Exchange, where you can then extract the necessary data and re-import it into the main database. This is the accepted method of backup/restore and ensures all necessary house-keeping will take place at the same time (such as tidying up the transaction logs).

-Matt
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Author Closing Comment

by:brianpettyjohn
ID: 31567551
That was EXACTLY what I was looking for.  I agree on your assessment of our backup scheme; unfortunately I don't make the decisions on them, however I have to live with the concequences.  Thanks again!
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