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Getting error in browser after uninstalled PRTG

Posted on 2009-04-07
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Last Modified: 2012-05-06
I get the following error in my browser after uninstalling PRTG Bandwidth monitor.
Error :
Your selected skin 'Skin1' is either not available or not a PRTG 5 skin. Please check the 'webtemplates\Skin1' subfolder of your PRTG installation or select another skin in the options dialog.
No KB about it exists....
http://www.paessler.com/prtg
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Question by:u2envy1
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torimar earned 500 total points
ID: 24096295
Obviously, some parts of the product survived uninstallation.

I'd suggest you try the following:
- Download EruNT (http://www.larshederer.homepage.t-online.de/erunt) and run it to make a backup copy of your registry.
- Reinstall the version of PRTG you had installed.
- Download Revouninstaller (www.revouninstaller.com) and use it to uninstall PRTG. Use 'Moderate' or 'Advanced' mode.
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LVL 35

Assisted Solution

by:torimar
torimar earned 500 total points
ID: 24096338
Alternatively, if by your "browser" you mean Internet Explorer, and if that is the only place where you run into problems with this uninstallation, you may want to try ShexView (http://www.nirsoft.net/utils/shexview.html) and see if you find something PRTG related among the registered Browser Helper Objects - if so, remove the item and reboot.
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Author Closing Comment

by:u2envy1
ID: 31567555
Thx
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