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Embassy Trust Suite- Lost Password

Posted on 2009-04-07
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Last Modified: 2012-05-06
Pretty sure I know the answer to this but thought I would try anyway:  One of our clients locked out their Dell E5400 using ETS.  We have the BIOS password, but the user forgot (or possibly created with a typo) their ETS password.  Anyway to bypass or reset this other than a full format?
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Question by:hindsight
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8 Comments
 
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Expert Comment

by:Tuxx
ID: 24088595
what sort of things exactly were protected with ETS?
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Author Comment

by:hindsight
ID: 24088668
the preboot manager.  cant even log into safe mode or preboot environment (i.e bartpe)
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Author Comment

by:hindsight
ID: 24088715
no the trusted drive manager is locked out.  looks like i'll have to format
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Expert Comment

by:Tuxx
ID: 24088784
HOLD ON! let me first see if there is some way to crack it.
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Expert Comment

by:Tuxx
ID: 24088842
Wait till i post again before you format.
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Author Comment

by:hindsight
ID: 24088854
by all means tux.
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Accepted Solution

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Tuxx earned 500 total points
ID: 24089266
ok, apparently there is no way to hack it. before you format, see if you can guess the real password based on what the user wanted to put in.
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