GordonAluminum
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Uninstalling Printer Driver on Windows XP
I have a WIndows XP computer that is connected to a Xerox WorkCentre M35 Printer via a Windows 2003 server on our network and when it prints envelopes I get garbage characters instead of what the user is actually trying to print. I was thinking of removing the print drivers on that machine but unusre on how to do this.
Keep in mind it is only one computer having the issue. I only want to uninstall the print drivers on the one XP machine. I have tried going to FIle --> Server Properties in the Printer and Faxes windows but it will not let me remove it there. I have also removed the printer using it and have restarted the spooler.
Any ideas would be helpful
Keep in mind it is only one computer having the issue. I only want to uninstall the print drivers on the one XP machine. I have tried going to FIle --> Server Properties in the Printer and Faxes windows but it will not let me remove it there. I have also removed the printer using it and have restarted the spooler.
Any ideas would be helpful
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ASKER
The user has administrative access. It still will not let me remove the print driver after I have remove the printer referencing that driver. In regards to the post above. This is a solution to do on the Print Server itself and only one user is having the issue and it is only with envelopes.
As you said you are not able to remove driver from that machine, with administrator rights. In article said that if you want to remove your driver "use cleanspl.exe from the Windows 2000, XP or 2003 Resource Kit (http://www.microsoft.com/downloads/details.aspx?FamilyID=9d467a69-57ff-4ae7-96ee-b18c4790cffd&DisplayLang=en). cleanspl.exe from the Windows 2003 Resource Kit tools will work on Windows XP. "
ASKER
So will this remove all drivers from a local users machine or just one?
In article http://thedeadhand.com/Journal/tabid/160/articleType/ArticleView/articleId/67/Cool-Windows-Resource-Kit-Utility-cleansplexe.aspx author said "During the process, the utility prompts you regarding each driver installed on your machine, so take care not to nuke anything you shouldn't."
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Now just to clarify this program does not touch my printer server just the local XP machine correct?
It should work on local machine, except sou point it to other machine. There are users who reports that have problem after using that tool, so google little and be carefull.
ASKER
I tried running cleanspl.exe and I even made sure all the windows updates are done and it still will not print legible envelopes on the Xerox Workcentre M35. I will print envelopes on a different printer and another user running XP can print them just fine.
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When in printers and faxes, you can right click in the window and select "Run As Administator." That should allow you to remove the driver.
If that isn't the case please let me know.