One of my users is having a recurring problem where every time she replaces a roll of labels or changes the size of the labels in her Dymo LabelWriter 400 she immediately receives a "This document failed to print" when printing labels.
The current troubleshooting step taken was reinstalling the driver.
We've had this happen sporadically and I believe our workaround for it was to remove the power from the Dymo printer and unplug the USB cable, remove any pending print jobs in the queue and plug everything
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How to solve seemingly unsolvable printer issues.
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