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Dymo LabelWriter 400 Turbo stops printing every time labels are changed

One of my users is having a recurring problem where every time she replaces a roll of labels or changes the size of the labels in her Dymo LabelWriter 400 she immediately receives a "This document failed to print" when printing labels.

The current troubleshooting step taken was reinstalling the driver.
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jhyiesla
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Worked like a charm!