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Uninstall Kerio Winroute Firewall

Posted on 2009-04-07
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Last Modified: 2013-11-16
Hello, I have a serious issue here.  Something went wrong with my Kerio Winroute Firewall installation and now it won't unintsall.  I need to manually uninstall it and i have removed the folder in c:\program files\kerio but there must still be some registry entries involved.  when i open "Services" in ctrl panel i still see the entry "Kerio Winroute Firewall" listed.  what i was going to do is try and reinstall the program but it fails because it can't overwrite the existing Winroute Firewall service which is already listed!!

I need to find what is causing it to be listed in "Services" and manually remove the service somehow and really, any other registry entries pertaining to it!!

here is a list of items i found for kerio winroute firewall in the registry but i cannot delete them.
registry editor will not let me remove them:

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\KWFLOWERDEVICEMP\0000
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\KWFLOWERDEVICEMP\0001
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\KWFLOWERDEVICEMP\0002
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\KWFLOWERDEVICEMP\0003
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\KWFLOWERDEVICEMP\0004

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Enum\Root\LEGACY_WINROUTE\0000

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\KWFLOWERDEVICEMP\0000
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\KWFLOWERDEVICEMP\0001
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\KWFLOWERDEVICEMP\0002
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\KWFLOWERDEVICEMP\0003
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\KWFLOWERDEVICEMP\0004

Is it one of these entries that is what is responsible for displaying the "Kerio Winroute Firewall" in the service listings?

please if you can, tell me how to properly remove these items!
thanks!


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Question by:linuxrox
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briandunkle earned 500 total points
ID: 24090989
Can you disable the (windows) service?
If it won't let you delete registry entries, you can take ownership, then delete them.
regedt32.exe --> find the keys --> right click on the "folder" one level up, or on each entry --> permissions --> advanced --> owner (set to you)
make sure the "replace permission entries on all child objects" box is checked.
You should theoretically be able to delete them.
As to the service, if you can't stop it or disable it, I would double-click, see what file it's running, then reboot in safe mode and rename that file.
Any kind of manual removal, though, will probably leave your existing network connection crippled...that goes through the kerio stuff, and a manual uninstall won't automatically put it back. Re-installing the network card driver might help that.
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