Citrix XenApp on Windows Server 2008  - Consider changing your password balloon message

Posted on 2009-04-07
Medium Priority
Last Modified: 2012-06-27
We are using the Citrix Xenapp Web Interface to publish applications on Server 2008.  The clients are XP machines and most of them are not on the domain.  Most users log in to a generic local machine account on the client and then authenticate to the Citrix farm using their domain credentials.

Users whose domain password is about to expire are getting the following balloon message in the notification area of the local taskbar:
"Consider Changing your password
Your password will expire soon.
To Change your password, pres CTRL+ALT+DELETE and
then click Change a password"

This notification is referring to the domain account that they logged into the Citrix WI with, however since it's on their local systray it does not appear to be associated with the server.  We are not publishing full desktops so if they hit CTRL-ALT-DELETE they will be changing the password on the local computer.  This is going to be very confusing for our users.

Can this message be suppressed using group policy or other?  
Question by:mossit
  • 2
LVL 11

Accepted Solution

pfcjoker earned 1000 total points
ID: 24112521
There is a GPO to remove all balloon tips:

Requires the Taskbar Admin Template be added: Taskbar.admx

User > Start Menu and Taskbar
Remove Balloon Tips on Start Menu items

If you enable this setting no notification balloons will be shown to the user.
If you disable or do not configure this setting balloon notifications will be displayed.


Author Closing Comment

ID: 31567653
I have not been able to recreate this but I think the above policy will suppress it.

Author Comment

ID: 24556253
FYI, I do have the above GPO enabled to remove balloon tips however on 2008 the password expiring balloon still comes up.

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