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DL380 Random Reboot after Win2003 SP2 is Applied

Almost every morning 3 of my DL380 servers reboot. This didnt start until after we applied Win 2003 SP2. I have other DL380's that are rock solid that are still running only SP1. There is little to no information in the Event log on the servers before the reboots happen. (In Fact I dont think they are rebooting safely, but rather just blue screening and comming back up) The only thing I see in the Event log is "The previous system shutdown at 5:27:59 AM on 4/7/2009 was unexpected." EventID: 6008.
I have this happening on 3 servers since the apply of SP2. One of them has upgraded CPU and memory so i dont think this is hardware related.
Ive also tried the "Disabling the RSS and TCP Offload" workaround for the NICS that some people have suggested and that didnt resolve the problem. Of the 3 servers all of them have the most recent Bios firmware, one is running the newest HP Network Config Utility and the other two are using NCU 7. Two of the servers are 2.8 ghz single CPU's and ther 3rd is a 3.06Ghz. All of the servers have 4GB of memory but only one has newly replaced memory.
All of these servers are production systems and I need this resolved asap. I would rather not rollback Win2003 SP2 because I dont know how badly its going to screw up these boxes. I know this is a widely known issue and that HP isnt going to give me much support. Does anyone have any suggestions for a workaround here? Please help.

potva03

Which generation of servers are these and which version of windows is installed

its always recommended to update the PSPs and Firmware before updating Service packs of OS
is it rebooting instataneously
any ASR or post error

Try updating the PSPs and Firmware to the latest version as supported by HP

we can try updating the firmware and if that do not resolve the issue then roll back the SP2, install the PSPs and then the drivers... dont install the latest PSP... install 8.15

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madzanta

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SimonL-UK

There is a known issue with smart array 5 / 6 drivers used in conjunction with the Microsoft storport driver.
You need to update the smart array driver (available from HP) and the storport driver from Microsoft (http://support.microsoft.com/kb/932755)

HTH

Infinityinfo

ASKER

Thanks so much for the help and suggestions fellas. I am in process of trying all of these recomendations. I have this happening on 3 of my DL380 G3 Servers and after updating the PSP it seems to be resolved but I will wait a couple more weeks before I close this thread because of what others have experienced in regard to this issue. Some have said it some times takes several days for the servers to start rebooting again so i just want to make sure I have the issue nailed down. Again, Thanks so much.

Infinityinfo

ASKER

Thanks so much for the help. I believe we are out of the woods. The servers havent rebooted in almost a month now and updating the PSP, Firmware and drivers for nearly everything on those DL380's seemed to resolve the issue. Much appreciated.