DL380 Random Reboot after Win2003 SP2 is Applied
Posted on 2009-04-07
Almost every morning 3 of my DL380 servers reboot. This didnt start until after we applied Win 2003 SP2. I have other DL380's that are rock solid that are still running only SP1. There is little to no information in the Event log on the servers before the reboots happen. (In Fact I dont think they are rebooting safely, but rather just blue screening and comming back up) The only thing I see in the Event log is "The previous system shutdown at 5:27:59 AM on 4/7/2009 was unexpected." EventID: 6008.
I have this happening on 3 servers since the apply of SP2. One of them has upgraded CPU and memory so i dont think this is hardware related.
Ive also tried the "Disabling the RSS and TCP Offload" workaround for the NICS that some people have suggested and that didnt resolve the problem. Of the 3 servers all of them have the most recent Bios firmware, one is running the newest HP Network Config Utility and the other two are using NCU 7. Two of the servers are 2.8 ghz single CPU's and ther 3rd is a 3.06Ghz. All of the servers have 4GB of memory but only one has newly replaced memory.
All of these servers are production systems and I need this resolved asap. I would rather not rollback Win2003 SP2 because I dont know how badly its going to screw up these boxes. I know this is a widely known issue and that HP isnt going to give me much support. Does anyone have any suggestions for a workaround here? Please help.