Solved

Entourage not storing in exchange sent folder

Posted on 2009-04-07
1
654 Views
Last Modified: 2012-05-06
I have entourage configured with an exchange account. For some reason when I sent mail, it saves the sent items in a local sent items folder, NOT THE EXCHANGE MAILBOX sent items folder.

How do I change the location of sent items to point to the exchange sent items mailbox?
0
Comment
Question by:jfilmore3
1 Comment
 
LVL 28

Accepted Solution

by:
jhyiesla earned 500 total points
ID: 24096142
I am running Entourage from Office 2008 with an Exchange account and I know that all sent items get placed in the Sent folder for Exchange.  I've culled through all of the preference and account settings and don't see any way to make this happen.  First, double-check to make sure that they're really not in the Exchange account sent  folder.  You can do this by visually looking through the folder list in Entourage, which I assume you have already done, or, alternately, access your Exchange account by OWA (if your Exchange server supports that) and make sure that they aren't in the Exchange sent items folder.

Check your rules to make sure that this isn't happening because of some rule that's been set up:  http://www.rit.edu/its/services/desktop_support/mac/entouragemanagesentitems.html

Assuming that there is no rule, I'd make sure that Office has the latest patches.  Next I would delete the Exchange account and reestablish it within Entourage.

0

Featured Post

U.S. Department of Agriculture and Acronis Access

With the new era of mobile computing, smartphones and tablets, wireless communications and cloud services, the USDA sought to take advantage of a mobilized workforce and the blurring lines between personal and corporate computing resources.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The error "There was an error performing the update" occurred on a Mac OS X client workstation running  Symantec AntiVirus for Mac (http://www.symantec.com/business/products/purchasing.jsp?pcid=pcat_security&pvid=825_1) - the Enterprise product vers…
Today, still in the boom of Apple, PC's and products, nearly 50% of the computer users use Windows as graphical operating systems. If you are among those users who love windows, but are grappling to keep the system's hard drive optimized, then you s…
Users will learn how to set proper sequence settings, scale images, paste attributes, add transitions, fades, and music. Open up Final Cut Pro 7 and Create a new Project: Set the Sequence Settings. a) Click File > Easy Setup > Format > Apple ProRe…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

809 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question