[Last Call] Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

network scanner tool for sharp

Posted on 2009-04-07
10
Medium Priority
?
4,064 Views
Last Modified: 2013-12-27
I am getting an error when I try to manually connect to a scanner.  The error is "device I.P. xxx.xx.xxx.xx is not a valid copier xml.  What does this mean?  How do I fix?
0
Comment
Question by:ITGUY81
  • 5
  • 4
9 Comments
 
LVL 88

Expert Comment

by:rindi
ID: 24095351
I don't think you have posted this in the correct Zones. Sharp Zaurus OS is as far as I know used on mobile phones and possibly other hand-held devices. Misc. Networking might be closer to what you need but also not really the likely place. Post this in Zones of your OS (XP, Vista or other?) and also under Printers and scanners. Also tell us the model of the scanner. Is it actually a network capable Scanner?

You should be able to change the Zones yourself (you can have up to 3 Zones per Question). If not, post back and I'll change it for you, but give the info we need so we can put it in the correct areas.

Thanks,
rindi,
EE Zone Advisor Storage
0
 

Author Comment

by:ITGUY81
ID: 24096861
I don't think I am able to edit the zones myself for this question anymore.  If you can do it for me that would be great.  Basically I am having trouble with a Sharp AR-M257 scanner.  It is a network scanner.  I am trying to set it up to scan to desktop using the network scanner tool.  When I type in the I.P. address of the scanner to manually connect using the network scanner tool it gives em an error.  The error says "device is not a valid copier xml".  I have a Sharp MX-2700N and was successful on networking this scanner with the network scanner tool.  I hope this is enough information for you.  I appreciate you putting in the right zones.
0
 
LVL 88

Expert Comment

by:rindi
ID: 24097090
What OS are you going to install the software on?
0
Get free NFR key for Veeam Availability Suite 9.5

Veeam is happy to provide a free NFR license (1 year, 2 sockets) to all certified IT Pros. The license allows for the non-production use of Veeam Availability Suite v9.5 in your home lab, without any feature limitations. It works for both VMware and Hyper-V environments

 

Author Comment

by:ITGUY81
ID: 24097102
I will be installing on XP Pro SP3.
0
 

Author Comment

by:ITGUY81
ID: 24097194
Thank you very much!
0
 
LVL 88

Expert Comment

by:rindi
ID: 24097832
Did you setup the scanner to have a static IP that is also within the range of your subnet (don't use DHCP)? Does it answer to pings? The network scanning tool, did that come with the scanner? Is the tool possibly not compatible with that scanner?
0
 

Author Comment

by:ITGUY81
ID: 24098237
I have the scanner setup with a static I.P, it is not DHCP.  It does answer to pings and I can also access the web interface for it as well.  The network scanner tool did come with the scanner and there are no other versions available for it.  I also read somewhere that it might have something to do with XP SP3.  I uninstalled SP3 and tried it again and still the same result.  I also tried uninstalling I.E.7 to see if that was the problem and still no such luck.  Also I read about how it might have something to do with the xml parser version. I uninstalled the xml parser version 6 that I had and installed version 4, but I am still getting the same result.  I have tried this on multiple XP machines doing different experiments, but I have none that still had XP SP2 on originally that was never upgraded to SP3.  All the machines I tried it on I had to uninstall SP3.
0
 
LVL 88

Expert Comment

by:rindi
ID: 24098682
As I don't know this particular device, I probably won't be of much more help here. Lets hope other join in. You could hit the "Request Attention Button" to try to attract more experts.
0
 

Accepted Solution

by:
ITGUY81 earned 0 total points
ID: 24101117
The solution to my problem was that I had the web interface set to https.  As soon as I changed it to http it worked fine and I was able to connect.  Thank you for all your help.
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Originally, this post was published on Monitis Blog, you can check it here . It goes without saying that technology has transformed society and the very nature of how we live, work, and communicate in ways that would’ve been incomprehensible 5 ye…
This article provides a convenient collection of links to Microsoft provided Security Patches for operating systems that have reached their End of Life support cycle. Included operating systems covered by this article are Windows XP,  Windows Server…
In this tutorial you'll learn about bandwidth monitoring with flows and packet sniffing with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're interested in additional methods for monitoring bandwidt…
There's a multitude of different network monitoring solutions out there, and you're probably wondering what makes NetCrunch so special. It's completely agentless, but does let you create an agent, if you desire. It offers powerful scalability …

830 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question