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network scanner tool for sharp

Posted on 2009-04-07
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Last Modified: 2013-12-27
I am getting an error when I try to manually connect to a scanner.  The error is "device I.P. xxx.xx.xxx.xx is not a valid copier xml.  What does this mean?  How do I fix?
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Question by:ITGUY81
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10 Comments
 
LVL 88

Expert Comment

by:rindi
ID: 24095351
I don't think you have posted this in the correct Zones. Sharp Zaurus OS is as far as I know used on mobile phones and possibly other hand-held devices. Misc. Networking might be closer to what you need but also not really the likely place. Post this in Zones of your OS (XP, Vista or other?) and also under Printers and scanners. Also tell us the model of the scanner. Is it actually a network capable Scanner?

You should be able to change the Zones yourself (you can have up to 3 Zones per Question). If not, post back and I'll change it for you, but give the info we need so we can put it in the correct areas.

Thanks,
rindi,
EE Zone Advisor Storage
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Author Comment

by:ITGUY81
ID: 24096861
I don't think I am able to edit the zones myself for this question anymore.  If you can do it for me that would be great.  Basically I am having trouble with a Sharp AR-M257 scanner.  It is a network scanner.  I am trying to set it up to scan to desktop using the network scanner tool.  When I type in the I.P. address of the scanner to manually connect using the network scanner tool it gives em an error.  The error says "device is not a valid copier xml".  I have a Sharp MX-2700N and was successful on networking this scanner with the network scanner tool.  I hope this is enough information for you.  I appreciate you putting in the right zones.
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LVL 88

Expert Comment

by:rindi
ID: 24097090
What OS are you going to install the software on?
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Author Comment

by:ITGUY81
ID: 24097102
I will be installing on XP Pro SP3.
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Author Comment

by:ITGUY81
ID: 24097194
Thank you very much!
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LVL 88

Expert Comment

by:rindi
ID: 24097832
Did you setup the scanner to have a static IP that is also within the range of your subnet (don't use DHCP)? Does it answer to pings? The network scanning tool, did that come with the scanner? Is the tool possibly not compatible with that scanner?
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Author Comment

by:ITGUY81
ID: 24098237
I have the scanner setup with a static I.P, it is not DHCP.  It does answer to pings and I can also access the web interface for it as well.  The network scanner tool did come with the scanner and there are no other versions available for it.  I also read somewhere that it might have something to do with XP SP3.  I uninstalled SP3 and tried it again and still the same result.  I also tried uninstalling I.E.7 to see if that was the problem and still no such luck.  Also I read about how it might have something to do with the xml parser version. I uninstalled the xml parser version 6 that I had and installed version 4, but I am still getting the same result.  I have tried this on multiple XP machines doing different experiments, but I have none that still had XP SP2 on originally that was never upgraded to SP3.  All the machines I tried it on I had to uninstall SP3.
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LVL 88

Expert Comment

by:rindi
ID: 24098682
As I don't know this particular device, I probably won't be of much more help here. Lets hope other join in. You could hit the "Request Attention Button" to try to attract more experts.
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Accepted Solution

by:
ITGUY81 earned 0 total points
ID: 24101117
The solution to my problem was that I had the web interface set to https.  As soon as I changed it to http it worked fine and I was able to connect.  Thank you for all your help.
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