Solved

Outlook 2007 Rules mark mail as read

Posted on 2009-04-07
8
862 Views
Last Modified: 2012-05-06
I have created a new rule in Outlook 2007 which forwards emails as an attachment.  It works fine but marks the email as read.  I'd like to prevent that from happening.
0
Comment
Question by:marknicks
  • 3
  • 3
  • 2
8 Comments
 
LVL 3

Accepted Solution

by:
zrobinson earned 300 total points
Comment Utility
Hello marknicks,

If you go to Tools > Rules and Alerts, click on the new rule you made and read the "Rule Description."  Is there somewhere in there that says "Mark the message as read?"  If so, edit the rule and next through the options until you get to that part, and uncheck it.
0
 

Author Comment

by:marknicks
Comment Utility
It is not checked.
0
 
LVL 3

Assisted Solution

by:zrobinson
zrobinson earned 300 total points
Comment Utility
Which message is being marked as read?  The incoming message, or the attached message?  I just tested this on my machine, and nither came in as already read.  I am running 2k7 as well.
0
 

Author Comment

by:marknicks
Comment Utility
The original inbound email - after being forwarded - is marked as read.  I believe my testing found a difference if the message is forwarded as an attachment vs forwarded.  My application requires that they be forwarded as an attachment.  Not sure why that would make a difference.
0
Threat Intelligence Starter Resources

Integrating threat intelligence can be challenging, and not all companies are ready. These resources can help you build awareness and prepare for defense.

 
LVL 47

Assisted Solution

by:apache09
apache09 earned 200 total points
Comment Utility
This rule should not be marking emails as read, just from running.
Can you provide the details of the rule.

Might also check
Tools>Options>Other>Reading Pane
Check that "Mark Items as read when selection changes" is not checked
0
 
LVL 3

Assisted Solution

by:zrobinson
zrobinson earned 300 total points
Comment Utility
Gah, Apache, ya stole my next idea. :)

If that doesn't do it (which it probably will, as we've been dealing with user issues related to that very setting while deploying 2k7) make sure you don't have another rule that deals with forwarded messages or messages with atachments that marks them as read.
0
 

Author Comment

by:marknicks
Comment Utility
Good thought.  But I made that change and it's had no effect.  This rule also seems to be interfering with my spam check add-in.
0
 
LVL 47

Assisted Solution

by:apache09
apache09 earned 200 total points
Comment Utility
Ahh...

Can you close Outlook and reopen it using
Start>Run>Outlook.exe /safe

Test it in safe mode.

Does it do it here?
0

Featured Post

Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

Join & Write a Comment

Find out how to use dynamic social media in email signatures with this top 10 DOs & DON’Ts.
Create high volume marketing opportunities using email signatures with these top 10 DOs and DON'Ts of email signature marketing.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

772 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now