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  • Status: Solved
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Outlook 2007 Rules mark mail as read

I have created a new rule in Outlook 2007 which forwards emails as an attachment.  It works fine but marks the email as read.  I'd like to prevent that from happening.
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marknicks
Asked:
marknicks
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5 Solutions
 
zrobinsonCommented:
Hello marknicks,

If you go to Tools > Rules and Alerts, click on the new rule you made and read the "Rule Description."  Is there somewhere in there that says "Mark the message as read?"  If so, edit the rule and next through the options until you get to that part, and uncheck it.
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marknicksAuthor Commented:
It is not checked.
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zrobinsonCommented:
Which message is being marked as read?  The incoming message, or the attached message?  I just tested this on my machine, and nither came in as already read.  I am running 2k7 as well.
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marknicksAuthor Commented:
The original inbound email - after being forwarded - is marked as read.  I believe my testing found a difference if the message is forwarded as an attachment vs forwarded.  My application requires that they be forwarded as an attachment.  Not sure why that would make a difference.
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apache09Commented:
This rule should not be marking emails as read, just from running.
Can you provide the details of the rule.

Might also check
Tools>Options>Other>Reading Pane
Check that "Mark Items as read when selection changes" is not checked
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zrobinsonCommented:
Gah, Apache, ya stole my next idea. :)

If that doesn't do it (which it probably will, as we've been dealing with user issues related to that very setting while deploying 2k7) make sure you don't have another rule that deals with forwarded messages or messages with atachments that marks them as read.
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marknicksAuthor Commented:
Good thought.  But I made that change and it's had no effect.  This rule also seems to be interfering with my spam check add-in.
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apache09Commented:
Ahh...

Can you close Outlook and reopen it using
Start>Run>Outlook.exe /safe

Test it in safe mode.

Does it do it here?
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