Solved

Missing Outlook attendees

Posted on 2009-04-07
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Last Modified: 2012-05-06
Hello All,  I have a user that says When he brings up a previously scheduled meeting and clicks on the "Scheduling" tab, He only sees his name.   None of the other attendees show up.  
 I have checked his calendar and only his name is on the list....   There should be at least three internal people and one external person on the attendee list besides the creator of the appointment.....

Thank you,  Michael
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Question by:rtrustee
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5 Comments
 
LVL 17

Expert Comment

by:Suraj
ID: 24099119
What is happening when you check the Mailbox using OWA. Does it give you the same issue.
If yes then there could be a mailbox corruption. could try moving the mailbox to another mailbox database and check.

Thanks,
x-sam
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Author Comment

by:rtrustee
ID: 24099320
Thanks for the post x-sam.  I will have the user login to the OWA and take a look.  If it gives the same issue you mentioned moving the mailbox to another database.  I don't have another database.  Just the one information store.  would there be another way?  

Thanks,  -Michael
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LVL 2

Author Comment

by:rtrustee
ID: 24100319
OK, the user tried the OWA and it has the same issue.  None of the other attendees show up in the meeting.  any suggestions?  restore calendar from last backup??
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Accepted Solution

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rtrustee earned 0 total points
ID: 24107653
Hi I found the cause and thought I would share it in case anyone else came across this.   I found an article in the  MS KB that stated.

When a recurring item has one or more exceptions and the item contains attendees, the attendees may be deleted and may not appear in the Attendee Availability tab of the Calendar item.

Also, These issues may occur when you synchronize Microsoft Outlook Calendar items (appointments, tasks, meeting requests, and so on) with a hand held Organizer such as Palm.
 
 it turns out that the user uses a handheld device to sync his calendar and he made some changes on the device that effected his calendar in his outlook.
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LVL 17

Expert Comment

by:Suraj
ID: 24116906
Thanks rtrustee.

Its nice of you.

Thanks,
x-sam
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